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Lead Medical Records Technician (ROI)
Veterans Health Administration · Posted 122 days ago
On-site Butler, PA $52K – $68K Apply by Jun 16, 2026 Medical Records Technician ESFJESTJISFJISTJ Customer SuccessTrades
Apply for this job → About the Role
This position is in the Health Information Management (HIM) section at the Butler VA Medical Center. The MRT (ROI) reviews and processes requests for patient protected health information. Provides direct customer service to the Veteran, by providing copies of the Veteran's PHI, when a signed, written request is received, or upon the Veteran's valid authorization to a third party. Lead MRTs (ROI) monitor quality and quantity of work to ensure adherence to applicable requirements and regulations.
What You'll Do
- →Total Rewards of a Allied Health Professional Lead MRTs (ROI) monitor quality and quantity of work to ensure adherence to applicable requirements and regulations.
- →They ensure the work assignments of the team are carried out by performing duties which include distributing and balancing workload, monitoring the status and progress of work, instructing, and answering employee questions, checking employee work, and amending or rejecting work not meeting standards.
- →Lead MRTs (ROI) develop training and provide resources pertaining to VHA and other Federal policies, guidelines, and regulations.
- →They conduct training for all new release of information staff regarding the software, the process of requesting archived health records, and the use of VHA computer applications.
- →Lead MRTs (ROI) act as the technical experts and provide consultation regarding HIPAA and the Privacy Act, as it pertains to release of information.
- →Major duties include but are not limited to: The incumbent processes all incoming requests to the facility for Release of Information (ROI) along with information required by the VA Regional Office through the Automated Medical Information Exchange (AMIE).
- →Facilitates team or unit processes by working in collaboration with team members or employees to ensure that tasks are completed, that good working relationships among team members and with management are maintained, and that team priorities and goals, needs, and achievements are coordinated with management.
- →Performs lead functions over MRT (ROI) positions at the GS-4-6 grade levels.
- →Provides guidance and technical direction necessary for accomplishing the work of the unit or team.
- →Serves as work leader, assuring the work assignments of employees in the unit are carried out.
- →Distributes and balances workload and tasks among employees.
- →Assures the timely accomplishment of work assigned to the team.
- →Assures each team member has an integral role in developing the final product or providing the assigned service.
- →Communicates to the team the problem to be solved or program issues under review and coaches the team and/or individual team members in identifying the parameters of a viable solution.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Must pass pre-employment physical examination.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
Personality Fit
Job ID: f573dc29-1af9-4b71-ab55-46fbc32b42ab
Posted via USAJobs