Job Listing
LEAD MED REC TECH (ROI)
Veterans Health Administration · Posted 7 days ago
On-site Buffalo, NY $53K – $69K Apply by Jun 8, 2026 Medical Records Technician ESFJESTJISFJISTJ Customer Success
Apply for this job → About the Role
This position is located in the Health Information Management (HIM) section at the Buffalo VA Medical Center. The MRT (ROI) reviews and processes requests for patient protected health information (PHI). The MRT (ROI) also provides direct customer service to the Veteran (or third party), by providing copies of the Veteran's PHI, when a signed, written request is received, or upon the Veteran's valid authorization to a third party.
What You'll Do
- →Facilitates team or unit processes by working in collaboration with team members or employees to ensure that tasks are completed, that good working relationships among team members and with management are maintained, and that team priorities and goals, needs, and achievements are coordinated with management.
- →Performs lead functions over MRT (ROI) positions at the GS-4-6 grade levels.
- →Provides guidance and technical direction necessary for accomplishing the work of the unit or team.
- →Serves as work leader, assuring the work assignments of employees in the unit are carried out.
- →Distributes and balances workload and tasks among employees.
- →Assures the timely accomplishment of work assigned to the team.
- →Assures each team member has an integral role in developing the final product or providing the assigned service.
- →Communicates to the team the problem to be solved or program issues under review and coaches the team and/or individual team members in identifying the parameters of a viable solution.
- →Ensures the organization's "vision" is integrated into the team's goals, strategies, activity plans, and work products.
- →Ensures team members participate in both short-term and long-term planning stages of team projects.
- →Continually interacts with team members aimed at building consensus and to serve as negotiator and coach for coordination of team initiatives.
- →Monitors the status and progress of work and makes adjustments in accordance with established priorities.
- →Obtains assistance from the supervisor as needed for major issues or problems that arise.
- →Maintains records of work accomplishments.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Must pass pre-employment physical examination.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
Personality Fit
Job ID: ffab9eec-4263-46df-bbda-66e8c2406234
Posted via USAJobs