Job Listing
Human Resources Specialist
Office of Personnel Management · Posted 15 days ago
About the Role
Join the U.S. Office of Personnel Management (OPM) Shared Service Center! We're looking for talented professionals to help deliver solutions that support federal agencies nationwide. As a Human Resources Specialist with the US Office of Personnel Management, Human Resources Solutions, Federal Talent Management Center, Employee Services and Records Management, you will manage customer accounts, advise on HR services, coordinate implementations, resolve service issues, and recommend improvements.
What You'll Do
- →Provide technical guidance on Federal benefits, compensation, personnel processing, payroll, leave, and workers' compensation matters.
- →Serve as the primary customer-facing business partner for Shared Service Center customer accounts and service integration.
- →Coordinate issue resolution among customer agencies, technical staff, service providers, and internal stakeholders.
- →Plan, lead, and monitor customer implementation, transition, maintenance, and account-startup activities.
- →Draft project proposals, agreements, cost estimates, funding documents, and related account documentation.
- →Analyze service data, customer feedback, trends, risks, and performance indicators to recommend improvements.
- →Lead meetings, briefings, status updates, and working groups on customer requirements, service issues, and improvements.
Requirements
- ✓Must be a U.S.
- ✓This position is not eligible for inclusion in a bargaining unit
Personality Fit
Job ID: 5b532a29-92ce-4838-bddd-b54e6a407584
Posted via USAJobs