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Health Technician (Telehealth

Veterans Health Administration · Posted 3 days ago

On-site Crown Point, IN $56K – $73K Apply by Jun 23, 2026 Health Aid And Technician ESFJISFJISFPISTJ HealthcareTrades
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About the Role

This position functions above the full performance level for the Health Technician (Telehealth Clinical) (Advanced) position and serves in an advanced role. The incumbent performs a full range of duties and is responsible for day-to-day operation of telehealth services at the assigned location and between the assigned location and remote sites of care as well as participating in the programmatic development and advanced support of the facility-wide telehealth program.

What You'll Do

  • Incumbent will be required to float between various CBOC's on a regular basis.
  • The Health Technician (Telehealth Clinical) Advanced level is responsible for delivering established telehealth competency-based training for clinicians and telehealth staff members.
  • The Health Technician (Telehealth Clinical) incumbent serves in an advanced role.
  • The primary duties of the position include, but are not limited to the following: Coordinating, installing, maintaining and managing the inventory of telehealth technologies including hardware and software with assistance of Biomed and IT.
  • Providing established standardized competency-based training, guidance and information on the use of advanced telehealth technologies to a patients, staff, and providers.
  • Developing reporting procedures, sampling techniques and measurements at various points in the telehealth processes to identify/analyze inherent weaknesses in work and procedures.
  • Completing standardized clinical questionnaires and templates.
  • Referring patients to providers for screening for Telehealth.
  • Communicating effectively with clinical administrative staff at the assigned local site and those located at remote sites of care.
  • Arranging and completing test video calls with Veterans to prepare for clinical encounters using telehealth technologies.
  • Provide education and training to Veterans, clinical staff and providers on the use of telehealth technologies and serving as a point of contact for questions and concerns related to these technologies.
  • Coordinating clinic set up and monitoring of workload capture and issues for assigned patient and provider clinics including telehealth resource-based scheduling.
  • Work Schedule: Monday - Friday 8:00AM - 4:30PM Telework: Not available Virtual: This is not a virtual position.
  • Functional Statement #: 06579F Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

Requirements

  • You must be a U.S.
  • Citizen to apply for this job.
  • To be considered for this position, you must complete all required steps in the process.
  • In addition to the application and questionnaire, this position requires an online assessment.
  • The online assessment measures critical general competencies required to perform the job.
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
  • Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Must pass pre-employment physical examination.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: f8e7adbd-fb2e-496c-87cd-ebaae182a61f

Posted via USAJobs

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