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Health Technician (Telehealth Clinical)
Veterans Health Administration · Posted 1 days ago
On-site Coatesville, PA $45K – $65K Apply by Jul 7, 2026 Health Aid And Technician ESFJISFJISFPISTJ HealthcareTrades
Apply for this job → About the Role
This position will support the Connected Care department and will provide Veterans with access to care and support through virtual and digital technologies.
What You'll Do
- →Duties include but are not limited to: Serves in a generalist role to support and manage telehealth operations and is typically stationed at a clinical care delivery site (VA Medical Center, CBOC, VA Outreach Clinic, etc.), with duties that may require travel.
- →Serves as the tele presenter per scope of practice, functioning as an imager and data manager for telehealth store and forward applications, managing real time clinical telehealth events, providing patient education, and providing technical and administrative support of telehealth operations.
- →Provides technical support to end-users, scheduling simple and complex intra-facility and inter-facility telehealth appointments, installing, configuring, maintaining, and troubleshooting technology, and performing a variety of program support duties as assigned.
- →Performs a full range of duties and is responsible for day-to-day operation of telehealth services at the assigned location and between the assigned location and remote sites of care.
- →Prepares the clinical environment, which may include preparing medical and telecommunications equipment to be used for clinical examination and treatment.
- →Ensures that patient privacy is protected by complying with all information security and patient privacy regulations.
- →Receives and schedules requests for simple and complex intra-facility, and inter- facility telehealth appointments using an electronic resource-based scheduling system.
- →Monitors and maintains schedules of rooms, patients, technologies, clinical providers and presenters as needed to ensure efficient telehealth operations; providing patient education via approved materials.
- →Configures, installs, troubleshoots, cleans and performs minor routine maintenance of assigned telehealth technology.
- →Completes all required developed competency based training and acquires and maintains appropriate clinical and technical skills necessary to complete assignments.
- →Provides established education and training to Veterans and clinicians on the use of telehealth technologies and serves as a point of contact to answer questions and address concerns related to these technologies.
- →Work Schedule: 7:30am - 4:00pm, Monday through Friday Telework: Not Available Virtual: This is not a virtual position.
- →Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
- ✓Applicants who refuse to be tested will be denied employment with VA.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
Personality Fit
Job ID: 39c788a8-0614-4b6e-888f-e16feeef0dd2
Posted via USAJobs