Job Listing
Health Technician (Dietetic)
Veterans Health Administration · Posted 10 days ago
On-site Fayetteville, NC $43K – $55K Apply by Jun 17, 2026 Health Aid And Technician ESFJISFJISFPISTJ Customer SuccessTradesHospitality
Apply for this job → About the Role
This position is in Nutrition and Food Services (NFS) located in a Department of Veterans Affairs Medical Center. The primary purpose of the position is to provide administrative and customer service support for the VA hospital food service program. Performs routine duties that require exceptional customer service, computer skills, proper phone etiquette, proficiency in special food service and therapeutic diet procedures.
What You'll Do
- →Duties include, but may not be limited to the following: Utilizes a computer to enter and retrieve basic information.
- →Utilizes dietetic software programs to retrieve diet orders, recipes, and menu and inventory data.
- →Prints and assembles packets.
- →Properly operates telephone equipment to transfer or place calls on hold.
- →Provides professional and courteous customer service.
- →Triages telephone calls from customers and/or patients.
- →Provides basic-level education and information on therapeutic diets to patients, guests, and nursing staff.
- →Resolves customer and/or patient complaints.
- →Utilizes knowledge of basic and routine modified diets to identify problems in diet order information and take appropriate corrective action.
- →Correctly interprets diet activity and patient information, to ensure appropriate food items on meals trays.
- →Verifies physician orders for unusual diets, conflicting modifications, tube feeding orders and nutritional supplements.
- →Assist with food selections, ensuring appropriateness of menu selections for complex diets.
- →Answers the telephone using proper business etiquette; communicates with customers in a pleasant, friendly, personable, and professional manner.
- →Communicates effectively via telephone and in-person.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
- ✓Applicants who refuse to be tested will be denied employment with VA.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work requires walking, standing, bending, lifting, and carrying of light items.
- ✓Require long periods of sitting and moving about in an office environment, including repetitive motion activities of the hands/fingers for extensive keyboard and computer mouse use.
- ✓Subject to periods continuous standing, sitting, walking and frequent stooping, reaching, pushing, pulling, and bending.
- ✓Frequently lifts or moves objects weighing up to 20 pounds.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
Personality Fit
Job ID: 7a6bd489-b0c4-403b-be12-0d944bc2cbe8
Posted via USAJobs