Job Listing
Health Technician (Dietetic)
Veterans Health Administration · Posted 1 days ago
On-site West Haven, CT $48K – $62K Apply by Jun 15, 2026 Health Aid And Technician ESFJISFJISFPISTJ Customer SuccessTradesHospitality
Apply for this job → About the Role
This position is in Nutrition and Food Services (NFS) located in the Department of Veterans Affairs Medical Center in Connecticut. Primary purpose of the position is to provide administrative and customer service support for the VA hospital food service program. The incumbent performs routine duties that require exceptional customer service, computer skills, proper phone etiquette, proficiency in special food service and therapeutic diet procedures, a broad knowledge of routine modified diets.
What You'll Do
- →This position is in Nutrition and Food Services (NFS) located in a Department of Veterans Affairs Medical Center in West Haven Connecticut.
- →The incumbent will practice excellent customer service skills in all forms of communication, either via telephone, e-mail or in-person.
- →The incumbent must also practice proper business telephone etiquette while answering the phone.
- →When communicating with customers, incumbent will be pleasant, friendly, personable, and professional.
- →Incumbent will welcome callers courteously and identify themselves/ the service/ the organization.
- →Communicates effectively via telephone and in-person and uses strong listening and speaking skills.
- →Properly operates telephone equipment in order to transfer or place calls on hold.
- →The incumbent will consider both verbal and nonverbal aspects of communication.
- →The Incumbent will maintain the vital connection between Nutrition Communication Center (NCC) Associates, Registered Dietitian, higher graded dietetic technicians, food service staff, Nursing, patients and guests.
- →NCC Associate will follow local-facility policies and standard procedures for patient feeding, including but not limited to missed patient meals, late tray requests, patient meal ordering, and adherence to prescribed therapeutic diet.
- →Duties of the position include but not limited to: Handles patient meal service orders.
- →Completes quality monitors to ensure food items/menu selections for regular and therapeutic diets are prepared and served appropriately (i.e. accuracy, timeliness, appearance, and temperature, dysphagia food testing).
- →Ensures all food/supplies are covered, labeled, and dated.
- →Stores, rotates, and inventories stock items and disposes outdated food/beverages.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
Personality Fit
Job ID: 38c132d6-a8be-4689-8d30-5a12a1b5c6de
Posted via USAJobs