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Health Technician Dietetic Ambassador
Veterans Health Administration · Posted 3 days ago
On-site Augusta, GA $41K – $53K Apply by Jun 9, 2026 Health Aid And Technician ESFJISFJISFPISTJ Customer SuccessTradesHospitality
Apply for this job → About the Role
This position is in Nutrition and Food Services (NFS) located in a Department of Veterans Affairs Medical Center. The primary purpose of the position is to provide administrative and customer service support for the VA hospital food service program. The incumbent performs routine duties that require exceptional customer service, computer skills, proper phone etiquette, proficiency in special food service and therapeutic diet procedures, a broad knowledge of routine modified diets.
What You'll Do
- →Duties of the position include but not limited to: Handles patient meal service orders.
- →Completes quality monitors to ensure food items/menu selections for regular and therapeutic diets are prepared and served appropriately (i.e. accuracy, timeliness, appearance, and temperature, dysphagia food testing).
- →Ensures all food/supplies are covered, labeled, and dated.
- →Stores, rotates, and inventories stock items and disposes outdated food/beverages.
- →Advises supervisor of any special orders or changes needed that may impact food production, including instances when substitutions are needed due to food preferences.
- →Collaborates with Dietitians regarding food/drug interactions and notifies clinical staff of potential issues.
- →Follows policies and procedures for patient feeding, including but not limited to missed patient meals, late tray requests, patient meal ordering, and adherence to prescribed therapeutic diet.
- →Conducts meal rounds on units after tray delivery to ensure patient satisfaction and provides service recovery and meal corrections when needed.
- →Triages calls from inpatient/outpatient clinics and procedure areas related to patient meal/nourishments.
- →Assists patients in selection of the proper foods according to their individual diet.
- →Takes appropriate action to maximize patient satisfaction with meal service.
- →Answers questions and provides information about menu and food items.
- →Conducts patient rounds to discuss menu available food items and ways to order meals.
- →Enters meal orders into a computerized system.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
- ✓Applicants who refuse to be tested will be denied employment with VA.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Personality Fit
Job ID: 96a09a29-92cb-490c-9e6e-f1be9a92bc34
Posted via USAJobs