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Health Communications Specialist
Centers for Medicare & Medicaid Services · Posted 2 days ago
About the Role
This position is located in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Center for Medicare (CM), Division of Provider Information Planning and Development (DPIPD). As a Health Communications Specialist, GS-1001-14, you will develop and market Medicare Fee-For-Service (FFS) health care provider education products.
What You'll Do
- →Serves as a technical authority and lead for Fee-for-Service provider education content.
- →Plans, develops, implements, and evaluates FFS health care provider education content in multiple communication channels using plain language, user experience principles, and data analytics.
- →Acts as a consultant and advisor to Division management on policies, procedures, and critical issues relating to Medicare FFS provider education that have a major impact on the Division, Group, and/or Center management.
- →Establishes standards and expectations for customer service to internal CMS staff and management.
- →Provides feedback to the COR and CO regarding contractor performance for regular contractor performance assessments and for use in future procurement efforts.
Personality Fit
Job ID: c7516d96-a253-4af7-987d-dd7f12dee75f
Posted via USAJobs