Job Listing
Guest Services Representative
Air Mobility Command · Posted 4 days ago
On-site Little Rock AFB, AR $15 – $16/hr Apply by Jul 4, 2026 Miscellaneous Clerk And Assistant ESFJESTJISFJISTJ
Apply for this job → About the Role
About the position: This position will be assigned to the Little Rock AFB, AR - Air Force Inns which is a 24 hour operation. This is regular part-time position with 20 hours guaranteed but can be scheduled a maximum of 40 hours per week. Applicants must be available for all shifts, including days, evenings, nights, weekends, and holidays, to meet mission requirements
What You'll Do
- →Receives and confirms room reservations by letter, telephone, email, or personal contact.
- →Registers and assigns rooms to guests, makes and issues room keys, and may escort guests to rooms as needed.
- →Ensures that only authorized patrons use government-sponsored quarters.
- →Calculates and posts charges to patrons' accounts and balances totals with control records.
- →Accepts payment, makes change, and presents departing guests checkout statements.
- →Prepares and safeguards cash receipts.
- →Prepares daily cashier's report, daily activity report, and may prepare consolidated daily activity report.
- →Maintains current checkout list.
- →Maintains and sells sundry sales items to patrons.
- →Maintains a professional appearance and demeanor at all times.
- →Ensures required information is received from guests and entered into guest folio.
- →Prints backup reports from property management system.
- →Ensures housekeeping status of rooms is updated.
- →Records and notifies appropriate person/organization of maintenance problems reported by guests.
Requirements
- ✓Some federal jobs allow you to substitute your education for the required experience in order to qualify.
- ✓This position does not allow for education substitution.
Personality Fit
Job ID: af232afa-9aa6-40ff-893e-2bf8f116c22e
Posted via USAJobs