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Guest Services Representative

Air Force Global Strike Command · Posted 51 days ago

On-site Kirtland AFB, NM $15 – $17/hr Apply by Aug 18, 2026 Miscellaneous Clerk And Assistant ESFJESTJISFJISTJ
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About the Role

About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the Roadrunner Inn, Kirtland AFB, NM. Position will be filled as Regular Part-Time employment category, with guaranteed 20 hours per week. May be eligible for benefits such as Medical/Dental, Group Life, 401(k), and AFNAF Retirement. Tour of duty will include weekends & holidays, day and night shifts, and may rotate frequently. Schedule flexibility is highly desired.

What You'll Do

  • →DUTIES AND RESPONSIBILITIES: Receives and confirms room reservations by letter, telephone, email, or personal contact.
  • →Registers and assigns rooms to guests, makes and issues room keys, and may escort guests to rooms as needed.
  • →Ensures that only authorized patrons use government sponsored quarters.
  • →Calculates and posts charges to patrons' accounts and balances totals with control records.
  • →Accepts payment, makes change, and presents departing guests checkout statements.
  • →Prepares and safeguards cash receipts, prepares daily cashier's report, daily activity report, and may prepare consolidated daily activity report.
  • →Maintains current checkout list.
  • →Maintains and sells sundry sales items to patrons.
  • →Maintains a professional appearance and demeanor at all times.
  • →Ensures required information is received from guest and entered into guest folio.
  • →Prints backup reports from property management system.
  • →Ensures housekeeping status of rooms is updated.
  • →Records and notifies appropriate person/organization of maintenance problems reported by guests.
  • →Ensure front desk area and lobby remains clean.

Requirements

  • ✓Some federal jobs allow you to substitute your education for the required experience in order to qualify.
  • ✓This position does allow for education substitution.
  • ✓FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements.
  • ✓You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program.
  • ✓It is your responsibility to provide such evidence when applying.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 97894d86-6365-45f3-a1f0-a86a6f008652

Posted via USAJobs

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