Job Listing
Front Desk Associate (UH)
Commander, Navy Installations Command · Posted 92 days ago
On-site Oak Harbor, WA $20.5 – $26.4/hr Apply by Jul 19, 2026 Miscellaneous Clerk And Assistant ESFJESTJISFJISTJ Transportation
Apply for this job → About the Role
Support the Military's Quality of Life programs! The Morale, Welfare, and Recreation (MWR) department of Commander, Navy Installations Command (CNIC) provides fitness, recreation, lodging and food and beverage programs for service members, their families, retired military and civilian employees. This position is assigned to the Non-Appropriated Fund (NAF) Unaccompanied Housing; Fleet Readiness; Commander, Navy Installations command (CNIC); CNRNW Naval Air Station Whidbey Island
What You'll Do
- →Answers questions regarding housing facilities; and provides information to service members regarding local resources, on-base facilities and activities.
- →Provides quality customer service for all internal and external customers, presenting neat, clean and professional appearance at all times.
- →Ensures security of all guests is maintained at all times.
- →Ensures guest privacy is maintained at all times.
- →Handles customer complaints, referring to manager or higher authority as necessary.
- →Professionally answers phones and transfers calls to appropriate individuals.
- →Verifies eligibility and ensures unit or room assignments are made following guidance in Unaccompanied Housing Operations Manual and local policy.
- →Properly executes and documents room transfers.
- →Assigns residents to ensure "best and highest use" of UH inventory.
- →Ensures check-in and check-out transactions are accurately recorded in the automated military housing system (e.g.
- →Enterprise Military Housing or similar) and prepare reports from the system when required.
- →Safeguards residents' personally identifiable information.
- →Creates new and replacement key cards per local policy and guidance.
- →Maintains inventory of all keys/keycards and any other supplies maintained at the front desk.
Requirements
- ✓There is no education requirement for this position.
Personality Fit
Job ID: e3aabf67-c181-4fb9-8187-5d2c1788fad0
Posted via USAJobs