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Customer Support Specialist
Defense Logistics Agency · Posted 39 days ago
Hybrid Battle Creek, MI $75K – $97K Apply by Jun 12, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ Customer Success
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See below for important information regarding this job.
What You'll Do
- →Performs customer support duties primarily related to complex assignments in the operation of the DLA Customer Service function.
- →Independently controls and responds to customer concerns on all facets of DLA operations regardless of complexity.
- →Provides internal and external customers timely, accurate and complete service and support.
- →Provides Federal Catalog System (FCS) user assistance.
- →Develops and maintains standardized Desk Guides to ensure operational consistency and accuracy.
Requirements
- ✓Are you using your education to qualify?
- ✓You MUST provide transcripts or other documentation to support your educational claims.
- ✓Unless otherwise stated: Unofficial transcripts are acceptable at time of application.
- ✓GRADUATE EDUCATION: One academic year of graduate education is considered to be the number of credits hours that your graduate school has determined to represent one academic year of full-time study.
- ✓Such study may have been performed on a full-time or part-time basis.
- ✓If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study.
Personality Fit
Job ID: 152fdcd7-88d3-4ab7-9146-f09f73679696
Posted via USAJobs