Job Listing
Customer Support Liaison
Defense Logistics Agency · Posted 3 days ago
HybridPhiladelphia, PA$117K – $152KApply by May 29, 2026Miscellaneous Administration And ProgramENTJESFJESTJISTJCustomer Success
Apply for this job →About the Role
See below for important information regarding this job.
What You'll Do
- →Provides input to demand planning for assigned customers, and the Prime Vendor Business Logistics Specialist in support of Tailored Logistics Programs.
- →Coordinates required logistics support between DLA entities and Military Services (MILSVC) entities, and Regional AORs, Combatant Commands, and/or Whole of Government (WoG)/Other Services.
- →Participates in Service and non-DoD training programs to provide the customers information on the troop support classes of supply, Customer Relationship, Management, Process Management, and other initiatives within DLA.
- →Works jointly with DLA entities assigned to customer activities in developing material and logistics support requirements for assigned program workload and integrates all required actions to develop overall logistics support plans.
- →Ensures policy and procedures provide responsive support to all customers, and that applicable resources are utilized to satisfy customer requirements.
- →Provides input along with other personnel in the Directorate and headquarters on the development of Performance Based Agreements by coordinating with the National Account Manager, Customer Account Managers and Customer Support Representatives.
Requirements
- ✓Substitution of education may not be used in lieu of specialized experience for this grade level.
Personality Fit
Job ID: 6e75d6fa-d328-4917-bb4a-4d623cbb8100
Posted via USAJobs