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CUSTOMER SERVICE SPECIALIST

Pacific Air Forces · Posted 46 days ago

On-site Yokota Air Base $15 – $17.3/hr Apply by Jun 3, 2026 Miscellaneous Clerk And Assistant ESFJESTJISFJISTJ Customer Success
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About the Role

About the position: This position is Non-appropriated Fund (NAF) and is located at the Tama Hills Golf Course, Tama Hills. This is Regular Full Time Position, 35-40 hours a week.

What You'll Do

  • Performs and facilitates in the operations of the golf course by directing the flow of play, ensuring rounds are completed within established time frames.
  • Encourages patron interest in scheduled events and tournaments.
  • Welcomes players and verifies registration and payment of fees.
  • Organizes individual players (singles and doubles) into groups.
  • Starts players/groups on-time and adjusts start times to maintain applicable player spacing and "walk-ons".
  • Explains and enforces course rules and policy, including the cart policy and daily paths ("no-drive" areas), hazards, pace of play, play safety, repair areas, course care policy, appropriate dress code and behavior expectations, course yardage information (indicators), location of restrooms and water coolers; and affirms cart readiness and availability.
  • Acknowledges that appropriate number of guests are checked in via digital tee sheet only.
  • Maintains abreast of course and weather conditions to inform patrons.
  • Equips patrons with score cards, pencils, and applicable informational handouts (course maps, information).
  • Facilitates tournaments, events and outings.
  • Marshals the course to aid in maintaining pace-of-play.
  • Utilizes GPS system to monitor place and efficiently address pace of play issues on course.
  • This includes sending messages to carts and driving and monitoring slow groups on course.
  • Ensures only authorized patrons use golf courses and facilities.

Requirements

  • Some federal jobs allow you to substitute your education for the required experience in order to qualify.
  • This position does not allow for education substitution in order to qualify.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: d0b0ccce-d299-452d-b652-b3345a16588d

Posted via USAJobs

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