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Child and Youth Program Operations Clerk

Commander, Navy Installations Command · Posted 4 days ago

On-site Great Lakes, IL $20.6 – $21.5/hr Apply by Jun 12, 2026 Miscellaneous Clerk And Assistant ESFJESTJISFJISTJ Operations
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About the Role

Navy Child and Youth Programs (CYP) offers high quality early care and youth services in center-based (birth - five), facility-based (age 5-12), and recreational environments (teen; youth sports and fitness). Incumbent is responsible for coordinating all functions related the execution of the fee assistance program clerical and administrative tasks in support of families and community based providers enrolled in the fee assistance program.

What You'll Do

  • Duties include, but are not limited to: Prepares and maintains assigned reports, correspondence, and statistical and financial data pertaining to components within the CYP Joint Operations Community Based Fee Assistance Program.
  • Reviews child registration and enrollment paperwork to ensure that family submissions are complete and current.
  • Verifies documents related to eligibility, sponsor and spouse employment and family income for the purpose of determining military child care fees.
  • Gathers information from families related to enrollment of children with community providers.
  • Uses registration and enrollment information to determine child's authorized child care subsidy benefit.
  • Verifies information related to community provider participation, including licensing and accreditation information.
  • Visits state and accrediting body websites to access and verify information.
  • Reviews monthly claim forms and enters data for processing.
  • Validates submission against authorized benefit amounts.
  • Reconciles overpayments, returned checks, or other issues related to payment processing.
  • Prepares daily, weekly and monthly reports in compliance with reporting policies and procedures and submits in a timely manner.
  • Conducts research of records and follows up in order to resolve discrepancies and problems.
  • Notifies supervisor of any discrepancies and informs supervisor of any issues/problems that cannot be resolved.
  • Provides fee assistance support to families through phone calls, email, and on-line messaging to address patron financial obligations, waiting lists, subsidy award, and policies and procedures.

Requirements

  • If claiming education in lieu of experience a college transcript MUST be submitted when applying.
  • No other documents are acceptable e.g. evaluation report.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: bee4706b-00c3-40b4-a0e4-0abe903521c9

Posted via USAJobs

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