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Benefits Advisor
Employee Benefits Security Administration · Posted today
HybridPasadena, CA$63K – $145KApply by May 21, 2026Miscellaneous Administration And ProgramENTJESFJESTJISTJ
Apply for this job →About the Role
EBSA plays a vital role in protecting the retirement, health, and other job-based benefits of America's workers, retirees, and their families. We issue effective regulations, offer comprehensive education and assistance to workers, plan sponsors, fiduciaries, and service providers, and rigorously enforce the law. We serve workers, families, and the broader employee benefits community by protecting the security and integrity of the nation's benefit systems.
What You'll Do
- →The selectee will report to an assigned DOL office location on a regular basis and be eligible for telework as determined by agency policy.
- →This is not a remote position.
- →Offices are located in Boston, MA; New York, NY; Philadelphia, PA; Silver Spring, MD; Atlanta, GA; Plantation, FL; Dallas, TX; Fort Wright, KY; Kansas City, MO; Chicago, IL; Pasadena, CA; San Francisco, CA; and Seattle, WA.
- →For specific locations, please see: DOL offices.
- →Advertised salary reflects the minimum and maximum pay for the listed locations.
- →Upon selection, the salary will be set in accordance with the selectee's assigned duty location.
- →Benefits Advisors respond to participant and beneficiary inquiries and complaints and provide technical assistance on the obligations of employers, plan sponsors, and service providers under ERISA, COBRA, ACA, HIPAA, MHPAEA, etc.
- →They resolve valid complaints through informal dispute resolution, refer complaints to enforcement involving potential criminal activity or plan wide issues that cannot be resolved informally, and serve as the focal point of the DOL liaison with the general public.
- →The duties and responsibilities at the GS-09, GS-11, and GS-12 levels are generally comparable; however, as you advance, the degree of supervision and guidance will decrease and the duties and responsibilities will increase.
- →Major duties for this position include but are not limited to the following: Provide information and guidance to plan administrators, service providers, participants, beneficiaries, the public, and other agencies about ERISA and related laws.
- →Assist participants and beneficiaries in obtaining benefits they are entitled to but have not been able to secure, following EBSA procedures and resolving issues informally with employers when possible.
- →Conduct research and fact-finding, analyze data, review eligibility or entitlement to benefits, and prepare clear responses by examining relevant records.
- →Identify situations that may involve criminal activity, complex civil disputes, or potential fiduciary violations, and develop appropriate investigative referrals.
- →Educate individuals about their rights and responsibilities under ERISA and related laws, and assist in planning and delivering outreach events and distributing educational materials.
Requirements
- ✓Any applicant falsely claiming an academic degree from an accredited school will be subject to actions ranging from disqualification from federal employment to removal from federal service.
- ✓If your education was completed at a foreign college or university, you must show comparability to education received in accredited educational institutions in the United States and comparability to applicable minimum coursework requirements for this position.
- ✓Click Evaluation of Foreign Education for more information.
Personality Fit
Job ID: 79f6618d-bfd5-4498-aea9-0a0cbc7ef617
Posted via USAJobs