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Advanced Medical Support Assistant
Veterans Health Administration · Posted 1 days ago
On-site Broward County, FL $52K – $72K Apply by Sep 21, 2026 Medical Support Assistance ESFJESTJISFJISTJ
Apply for this job → About the Role
PLEASE READ THE COMPLETE ANNOUNCEMENT TO ENSURE YOU UNDERSTAND THE QUALIFICATIONS, SUBMIT A COMPLETE APPLICATION PACKET & CHOOSE YOUR DESIRED SHIFT(S) & LOCATION(S) TO BE CONSIDERED. This is announcement will be used to fill multiple vacancies that become available in various service lines over the next 90 days. There may not be current vacancies at all locations when you apply. However, eligible applicants will be referred as needed when vacancies become available in any service line.
What You'll Do
- →Applicant's note: This announcement is being used to fill various vacancies throughout the Miami VA Healthcare System.
- →Selections will be made from various service lines/departments as vacancies become available.
- →When applying for this position, you must select which shift(s) you are available for & wish to be considered, as well as what duty location(s) you wish to be considered.
- →You may select more than one shift and more than one duty location.
- →But you will only be considered for the shift(s) and location(s) you select when you apply under this announcement.
- →You may be selected for any available AMSA position with any service line/section/supervisor at the Miami VA over the next 90 days.
- →The Advanced Medical Support Assistant is responsible for performing a variety of administrative and technical support duties that facilitate the work of physicians, physician assistants, nurses, nursing assistants, and other members of the medical facility who provide patient care to Veterans.
- →AMSAs perform work related to the care & treatment given to patients in inpatient units, outpatient clinics, patient scheduling call centers, Care in the Community Support Staff, ancillary support services, etc.
- →AMSAs are considered chief sources of patient care and patient flow information, and must provide excellent customer service.
- →Duties and responsibilities include but are not limited to: Working collaboratively in an interdisciplinary coordinated care delivery model & serving as the initial point of contact for the units, clinics, patient, call center, etc.
- →Participating in team huddles and team meetings to manage and plan patient care.
- →Setting priorities and deadlines, adjusting the flow and sequencing of the work to meet team and patient needs; working with the team to reinforce the plan of care and self-help solutions and entering appropriate information into the electronic record.
- →Monitoring pre-appointment requirements to assure readiness for patient visit/procedure (e.g., X-ray, lab work).
- →Managing electronic wait list to verify and validate accuracy and resolve issues.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Must pass pre-employment physical evaluation.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
Personality Fit
Job ID: e0e5fd67-ee50-47ea-98a1-17a4ad48bfdb
Posted via USAJobs