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SUPV IT SPECIALIST (CUSTSPT)
Defense Information Systems Agency · Posted 25 days ago
Hybrid Letterkenny Army Depot, PA $132K – $180K Apply by Jun 22, 2026 Information Technology Management ENTJINTJINTPISTJ Customer Success
Apply for this job → About the Role
This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command. It is in the Supervision/Management Work Category at the Senior Work Level within the CES Occupational Structure. It is located in the DISA - FE/Global Service Desk Division.
What You'll Do
- →Serves as a Section Chief directing and supervising employees highly skilled in customer support.
- →The incumbent manages the staff and operations required to plan and deliver customer support services, including troubleshooting, assistance, and training based on customer needs.
- →These duties include planning, directing, reviewing and coordinating the efforts of work operations.
- →Manages and directs accomplishment of highly critical mission and functions of the organization supported.
- →Stays abreast of state-of-the-art technology by studying journals, attending technical seminars, and maintaining vendor contacts to keep field knowledge current.
- →Serves as a technical information source both within and outside the command.
Requirements
- ✓There is no substitution of education for the qualifying experience at the GG-13 grade level.
Personality Fit
Job ID: ff0bba54-3196-4a5a-afd2-d12980f1f265
Posted via USAJobs