Job Listing
Supervisory Operations Manager
Customs and Border Protection · Posted 2 days ago
On-site Washington, DC $169K – $197K Apply by Jun 22, 2026 General Inspection, Investigation, Enforcement, And Compliance Series ENTJESTJESTPISTJ Operations
Apply for this job → About the Role
Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Operations Support, CBP Watch, Incident Management located in Washington, DC. Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above.
What You'll Do
- →This position is located in the U.S.
- →Customs and Border Protection (CBP), Operations Support Office, CBP Watch.
- →The incumbent serves as the Assistant Director for the Emergency Management Division, responsible for directing, planning, and organizing emergency management operations to ensure compliance with legal and regulatory requirements for CBP's law enforcement and intelligence collection mission.
- →The work directly supports CBP's ability to maintain global situational awareness and proactively address threats and incidents, helping to prevent terrorists from entering the United States.
- →This position starts at a salary of $169,279.00 (GS-15, Step 1) to $197,200.00 (GS-15, Step 10).
- →Typical duties will include: Managing and directing the day-to-day operations of the CBP Watch, Emergency Management Division through subordinate supervisors, ensuring the continuity of operations and real-time information flow to the Commissioner, Deputy Commissioner, and CBP senior leadership.
- →Coordinating with senior law enforcement officials on significant law enforcement activities, incident reporting, and responses, ensuring accuracy, timeliness, and consistency.
- →Overseeing collection, processing, and dissemination of law enforcement operational and situational information critical to CBP and DHS leadership.
- →Coordinating with the Office of Intelligence to ensure alignment between intelligence reporting and operational incidents.
- →Participating fully in setting short- and long-term strategic goals and objectives for the CBP Watch and Emergency Management Division, in coordination with Operations Support and CBP senior leadership.
- →Participating in CBP's budget formulation and execution efforts to support the Watch's mission and evolving operational requirements.
- →GS Salary: Visit this link to view the locality pay tables by geographic area.
- →If you do not see your geographic area listed, select the "Rest of United States" pay table.
- →Some positions fall under a special pay rate depending on the series, grade level and location of the position.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this position Males born after 12/31/1959 must be registered with Selective Service Primary U.S. residency for at least three of the last five years (additional details below) All pre-employment processes will be conducted in English You may be required to pass a background investigation CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures.
- ✓As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards.
- ✓Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes.
- ✓Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties.
- ✓Please review further details via the following link.
- ✓DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.
- ✓Learn more about E-Verify including your rights and responsibilities.
- ✓Financial Disclosure is required.
- ✓Bargaining Unit: This position is not covered under the bargaining unit.
- ✓Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.
Personality Fit
Job ID: 25970e3a-5de1-4bae-abe2-1240feb9ca57
Posted via USAJobs