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SUPERVISORY MEDICAL SUPPORT ASSISTANT

Veterans Health Administration · Posted 1 days ago

HybridSalt Lake City, UT$71K – $92KApply by Jun 8, 2026Medical Support AssistanceISFJISTJ
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About the Role

The Supervisory Medical Support Assistant (SMSA) position is assigned to Health Administration Service (HAS) within the VA Salt Lake City Health Care System. The (SMSA) serves as a direct line supervisor for assigned Lead Medical Support Assistant, Advanced Medical Support Assistant (AMSA) and Medical Support Assistant (MSA) staff. The position may serve as an alternate MSA Supervisor for medical center, CBOC, and/or remote staff and provides oversight to staff assigned to various services.

What You'll Do

  • The Supervisory MSA plans and directs programs at medical centers, CBOCs, and/or remotely and has full supervisory responsibility for supervising at least one subordinate Lead MSA and multiple AMSA/MSA staff.
  • Assignments at this level include, but are not limited to, assigning and evaluating work of subordinate staff; resolving complex problems to ensure patient needs are met; identifying educational or training needs; supporting prospective employee interviews; evaluating performance, and completing personnel investigations/actions.
  • The incumbent is responsible for extracting and analyzing data in order to provide reports in support of performance measures for senior management.
  • VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Work Schedule: Monday - Friday 7:30 am - 04:00 pm Telework: May be approved.
  • Virtual: This is not a virtual position.
  • Functional Statement #: 53747A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

Requirements

  • You must be a U.S.
  • Citizen to apply for this job.
  • To be considered for this position, you must complete all required steps in the process.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.
  • As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: bc82377e-336b-47f6-b0b7-7da0cf2b3973

Posted via USAJobs

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