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Supervisory Medical Support Assistant

Veterans Health Administration · Posted today

HybridChillicothe, OH$61K – $79KApply by Jun 3, 2026Medical Support AssistanceISFJISTJOperations
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About the Role

This position serves as the Supervisory Medical Support Assistant for the Administrative Support section of Care Navigation Center, organizationally aligned under the Deputy Chief of Staff. The purpose of the work encompasses supervision and management of all administrative staff responsible for community care coordination and scheduling for Chillicothe, Ohio VAMC ICC's, including Primary Care, Mental Health, Surgical, Specialty, and Rehabilitation, and six Community Based Outpatient Clinics.

What You'll Do

  • VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Total Rewards of a Allied Health Professional Duties include, but are not limited to: Responsible for completion of administrative functions mid providing management support activities to the Administrative Support section supported project/area.
  • Provide comprehensive staff support in the development of short- and long-range policies and plans for the Care Navigation Center for the accomplishment of the Medical Center's program goals and objectives.
  • Develop and implement program needs with the Care Navigation Center.
  • Responsible for independently organizing the work structure of his/her assigned areas to include assignment of personnel, assessment of acuity level and work volume, conducting reviews of scheduled appointments and consults not meeting Office of Community Care metric goals, data validation and reporting as well as ensuring quality assurance issues are addressed in a timely, high-quality manner.
  • Oversee the assignment of the Administrative Support section staff to achieve optimum Veteran care, taking into consideration abilities of individual staff members.
  • Responsible for the supervision, direction, reporting, coordination, and training of all activities associated with community care administrative duties and responsibilities.
  • Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
  • Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
  • Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Ad hoc eligible.
  • Approval based on needs of the service and agency.
  • Virtual: This is not a virtual position.
  • Functional Statement #: 911080 Permanent Change of Station (PCS): Not Authorized

Requirements

  • You must be a U.S.
  • Citizen to apply for this job.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.
  • As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • Note: Only education or degrees recognized by the U.S.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 1b42791a-324c-414c-b647-11942ca77ca3

Posted via USAJobs

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