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Supervisory Medical Records Technician (Release of Information)

Veterans Health Administration · Posted 9 days ago

Hybrid Kansas City, MO $57K – $74K Apply by Jun 18, 2026 Medical Records Technician ISFJISTJ Trades
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About the Role

The Supervisory Medical Records Technician (Release of Information) position is located within the Health Information Management (HIM) section at the Kansas City VA Medical Center. The incumbent is responsible for providing supervision, administrative oversight, and direction to the Release of Information (ROI) staff. This role ensures the accurate, timely, and compliant review and processing of requests for patients' protected health information (PHI).

What You'll Do

  • The incumbent serves as a Supervisory Medical Record Technician - Release of Information (ROI) in the Health Information Management Section (HIM) of the Business Operations Service (BOS).
  • The Supervisory MRT (ROI) is responsible for supervision, administrative management, and direction of the ROI staff, who disclose health information in accordance with all laws and regulations governing authorization and disclosure of health information.
  • Major duties include, but are not limited to: Develops policies and procedures.
  • Serves as supervisor and technical expert for the ROI Section.
  • Prepares formal requests and recommendations for promotions, reassignments, other status changes, or recognition of outstanding performance.
  • Provides guidance and suggestions to the Chief, HIM regarding staffing needs and shortages within the ROI Section.
  • Provides effective audits and monitors for all areas of responsibility, assuring that accurate and timely data is processed by all employees.
  • Prepares work assignments and reviews work accomplished and assesses quality, quantity, accuracy and timeliness of work produced by each employee.
  • Monitors performances of ROI staff, develops performance standards, conducts performance evaluations, and develops competency assessments.
  • Selects new employees, recommends selection, and carries out training and development of assignments, awards and disciplinary action.
  • Maintains contact with VA Regional Counsel (VARO) in all matters related to malpractice, subpoena actions and request for preparation of TORT records.
  • Assists in performing 100% quality review of all TORT cases prior to sending records to VARO for litigation.
  • Prepares weekly ROI and TORT record turnaround statistics.
  • Work Schedule: Monday-Friday, 0800-1430 Recruitment Incentive (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases.

Requirements

  • You must be a U.S.
  • Citizen to apply for this job.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.
  • As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 462b7604-63bf-49c5-9bf1-fac9a1e2655e

Posted via USAJobs

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