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Supervisory IT Specialist (PLCYPLN), End User Services (EUS)

Deputy Assistant Secretary for Information and Technology · Posted 10 days ago

Hybrid Togus, ME $106K – $138K Apply by Jul 8, 2026 Information Technology Management ENTJINTJINTPISTJ Operations
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About the Role

The Area Manager, within OIT End User Operations, leads and manages resources (finance, personnel, acquisition), overseeing IT End User Operations in a geographic area. Responsible for daily operations, security, support, network ops, systems integration/design, maintenance, and IT training. Collaborates with partners for comprehensive service delivery. Applies admin/technical skills to plan, implement, and improve systems, ensuring compliance with directives and adapting to evolving tech needs.

What You'll Do

  • OIT Mission: The mission of the Office of Information and Technology (OIT) is to collaborate with our business partners to create the best experience for all Veterans.
  • OIT Vision: To become a world-class organization that provides a seamless, unified Veteran experience through the delivery of state-of-the-art technology.
  • Major Duties: Cyber Security Code: 801 - Program Manager: Leads, coordinates, communicates, integrates, and is accountable for the overall success of the program, ensuring alignment with agency or enterprise priorities.
  • Cyber Security Code: 803 - Product Manager: Manages the package of support functions required to field and maintain the readiness and operational capability of systems and components.
  • Cyber Security Code: 805 - Program Auditor: Conducts evaluations of an IT program or its individual components to determine compliance with published standards.
  • Perform needs analysis to determine opportunities for new and improved business process solutions.
  • Review or conduct audits of information technology (IT) programs and projects.
  • Develop methods to monitor and measure risk, compliance, and assurance efforts.
  • Position Description/PD#: Supervisory IT Specialist (PLCYPLN), End User Services (EUS)/PD17825A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not Required Travel Required: Up to 25% travel may be required, as needed, for this position.
  • Work Schedule: Monday - Friday; 8:00 AM - 4:30 PM; tour of duty may be subject to change based on organizational needs.
  • Compressed/Flexible: As determined by the Agency Policy Virtual: This is NOT a virtual position.
  • Remote: This is NOT a remote position.
  • Physical Demands: The work is sedentary.
  • Some work may require walking and standing in conjunction with travel and attendance at meetings and conferences away from the work site.

Requirements

  • You must be a U.S.
  • Citizen to apply for this job.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Selectee is subject to background/suitability investigation.
  • Selected applicant will be required to complete an online onboarding process.
  • Complete the initial online assessment and USAHire Assessment, if required.
  • To be considered for this position, applicants must complete all required steps in the process.
  • Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: - your performance and conduct; - the needs and interests of the agency; - whether your continued employment would advance organizational goals of the agency or the Government; and - whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • There is no substitution of education for experience at the grade level(s) of this announcement.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 491a1623-104c-43bd-8db5-b72ec212597b

Posted via USAJobs

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