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Supervisory IT Specialist (Director of Operations)
Deputy Assistant Secretary for Information and Technology · Posted 72 days ago
Hybrid Salt Lake City, UT $148K – $192K Apply by Jul 27, 2026 Information Technology Management ENTJESTJ Operations
Apply for this job → About the Role
The Director of Operations is located in the Office of Information Technology, IT Operations and Services, Service Operations, End User Operations, District Operations. The purpose of the position is to provide leadership and resource management (finance, human, and acquisition), leading the development and implementation strategy required to manage IT End User operations for a group of areas within an OIT End User Operations District.
What You'll Do
- →Major Duties Provides leadership, planning, and management for all information technology strategy, development, and implementation in assigned Area.
- →The incumbent enforces strict adherence to VA's standards, architectures and change control, including version and release management, governance and strategic planning, and SLA compliance.
- →The Director of Operations oversees the integration of multiple mission-critical organization information technology processes and strategies for their areas; exercises strategic thinking and uses and applies management principles having critical impact on technology and the organization; makes recommendations on the development and implementation of programs critical to VA.
- →Directs the operations and maintenance of VA IT functions and develops specific IT operations policies and approaches for computing and information technology within their areas.
- →Collaborates closely with partners in the Infrastructure Operations and Enterprise Command Center Operations Divisions and other making recommendations on improvements and enhancements to services and programs to improve operational effectiveness to the following system-wide IT Operations processes.
- →Ensures that all managers under their supervision comply with applicable Federal Laws and agency regulations regarding Equal Employment Opportunity, Reasonable Accommodations, Alternate Dispute Resolution, and applicable Union contracts.
- →Work Schedule: Monday - Friday 7:00AM-3:30PM; tour of duty may be subject to change based on organizational needs.
- →Compressed/Flexible: As determined by the Agency Policy Virtual: This is NOT a virtual position.
- →Remote: This is NOT a remote position Physical Demands: The work is sedentary.
- →Some work may require walking and standing in conjunction with travel and to attendance at meetings and conferences away from the work site.
- →Working Conditions: Work is performed in a typical computer operations environment.
- →Rooms are well-lighted, air-conditioned office spaces with moderate noise from common office equipment.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Selectee is subject to background/suitability investigation.
- ✓Selected applicant will be required to complete an online onboarding process.
- ✓This position is subject to pre-employment and random drug testing.
- ✓Complete the initial online assessment and USAHire Assessment, if required.
- ✓To be considered for this position, applicants must complete all required steps in the process.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2 year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: - your performance and conduct; - the needs and interests of the agency; - whether your continued employment would advance organizational goals of the agency or the Government; and - whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Personality Fit
Job ID: 3fd94093-7f56-4655-9ee8-6887491697cf
Posted via USAJobs