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Supervisory IT Specialist Area Manager
Deputy Assistant Secretary for Information and Technology · Posted 65 days ago
Hybrid Topeka, KS $126K – $164K Apply by Aug 4, 2026 Information Technology Management ENTJINTJINTPISTJ Operations
Apply for this job → About the Role
The Supervisory IT Specialist Area Manager is located in the Office of Information and Technology, End User Services (EUS) Districts. The Supervisory IT Specialist Area Manager provides leadership and resource management (finance, human, and acquisition), leading the development and implementation strategy required to manage IT End User Operations.
What You'll Do
- →Major Duties The Area Manager oversees the day-to-day operations, services, maintenance and security for all customers within their immediate geographic area.
- →The Area Manager has direct responsibility for support services and delivery for all VA customers (regardless of VA business line) within their immediate area and collaborates closely with partners in the Infrastructure Operations and Command Center Operations divisions to deliver full service and total ticket management for area VA IT end users.
- →Provides management, supervision and services for Area Network Operations, Operations Support, Systems Integration, and Systems Design.
- →Responsible for IT Operations Maintenance, Information Assurance and Security Management, Resource and Personnel Management, and IT Training.
- →The Area Manager aligns EUS OIT Capital Assessment Planning (CAP} with the Mission of the Department of Veterans Affairs.
- →Develops & monitors GRC Assessments, Security Control Assessments (SCA}, OIG FISMA/FISCAM Audits that protects the NIST confidentiality, integrity, and availability (CIA} of the organization's information, information systems, and networks in accordance with policies, procedures and control techniques, and agency and federal regulations.
- →Oversees technologies, processes and resources across the area to deliver specific business outcomes and combines IT and non IT resources to deliver area-wide business outcomes, implements key performance indicators and metrics to measure the effectiveness of IT support, customer satisfaction, and service delivery.
- →Plans work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules for completion of work; assigns work to subordinates based on priorities, selective consideration and the difficulty of the work and the capability of the employees; evaluates work performance of subordinates.
- →Work Schedule: Monday - Friday 8:00 am- 4:30 pm; Tour of duty may be subject to change based on organizational needs.
- →Compressed/Flexible: As determined by the Agency Policy Virtual: This is NOT a virtual position.
- →Remote: This is NOT a remote position Physical Demands: The work is sedentary.
- →Some work may require walking and standing in conjunction with travel and to attendance at meetings and conferences away from the work site.
- →Working Conditions: The work area is adequately lighted, heated, and ventilated.
- →The work environment involves everyday risks or discomforts that require normal safety precautions.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Selectee is subject to background/suitability investigation.
- ✓Selected applicant will be required to complete an online onboarding process.
- ✓This position is subject to pre-employment and random drug testing.
- ✓Complete the initial online assessment and USAHire Assessment, if required.
- ✓To be considered for this position, applicants must complete all required steps in the process.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2 year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: - your performance and conduct; - the needs and interests of the agency; - whether your continued employment would advance organizational goals of the agency or the Government; and - whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Personality Fit
Job ID: 73dbe9bd-89de-4db9-b20c-b655f1e8064f
Posted via USAJobs