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Supervisory Information Technology Specialist (Senior Manager), AD-2210-00, (Excepted Service)
Federal Student Aid · Posted 1 days ago
Hybrid District of Columbia, DC $179K – $210K Apply by Jun 11, 2026 Information Technology Management ENTJINTJINTPISTJ Customer Success
Apply for this job → About the Role
This position is located in the Department of Education (ED), Federal Student Aid (FSA) in Washington, DC. The FSA is responsible for awarding billions of dollars in federal student aid funds. Our vision is to be the most trusted and reliable source of student financial aid, information, and services in the nation. Our core values include integrity, customer service, excellence, respect, stewardship, and teamwork.
What You'll Do
- →APPLICATION LIMIT: This vacancy announcement is limited to the first 50 applications received and will close at 11:59PM Eastern Time on the day that we receive the 50th application, or at 11:59PM Eastern Time on the listed closing date, whichever occurs first.
- →We encourage you to read this entire vacancy announcement prior to submitting your application.
- →As a Supervisory Information Technology Specialist, AD-2210-00, you will be responsible for: Leading the direction and ongoing improvement of FSA products by understanding the needs of students, families, and financial aid administrators, and making sure product decisions focus on improving access to aid and making services easier to use.
- →Improving the product and the internal processes that support it by identifying outdated or inefficient practices, streamlining workflows, removing barriers, aligning stakeholders, and promoting timely, action-oriented decision-making.
- →Fostering a culture focused on strong technical quality and mission results by providing coaching, feedback, and growth opportunities to both government staff and contractors, and helping set clear expectations for effective product development in the federal government.
- →Applying experience building and managing large-scale products used by millions by ensuring systems can handle peak demand, protect sensitive personal and financial data, and provide reliable, easy-to-use services for students, families, and institutions.
Requirements
- ✓As a condition of employment for accepting this position, you may be required to serve a probationary period or trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: Your performance and conduct; The needs and interests of the agency; Whether your continued employment would advance organizational goals of the agency or the Government; and Whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period OR trial period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓You must meet all qualification requirements within 30 days of the closing date of this vacancy announcement.
- ✓Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).
- ✓Volunteer work helps build critical competencies, knowledge, and skills, and can provide valuable training and experience that translates directly to paid employment.
- ✓We will consider all qualifying experience, including any volunteer experience.
- ✓Education cannot be substituted for experience for this position and grade level.
- ✓Must be a US Citizen.
- ✓Males 18 and over must be registered with the Selective Service.
- ✓Must complete a Background Investigation and Fingerprint check.
- ✓You may be subject to serve a one-year Supervisory probation period.
- ✓May be required to successfully complete a two-year trial period.
- ✓Must be determined suitable for federal employment.
Benefits
- ★As an ED employee, you will also benefit from our family-friendly work environment.
- ★As part of our commitment to maintain a work life balance, we offer excused leave for Parent/Teacher Conferences (3 hours); excused leave for annual health screenings (4 hours); and matching leave for community volunteer service.
- ★Other flexibilities that may be available to you include alternative work schedules.
- ★You may be eligible to receive a recruitment incentive for this position.
- ★To receive this incentive payment, you will be required to sign a service agreement obligating you to remain with the U.S.
- ★Department of Education for a specified period as agreed upon.
- ★You may be eligible to receive a relocation incentive for this position.
- ★To receive this incentive payment, you will be required to sign a service agreement obligating you to remain with the U.S.
- ★Department of Education for a specified period as agreed upon.
- ★You may be eligible to participate in the Student Loan Repayment Program as a recruitment incentive for this position.
Personality Fit
Job ID: 12faa9f3-cbe7-4b15-9350-075da079a9ed
Posted via USAJobs