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Supervisory Benefits Specialist (Division Chief)

Federal Retirement Thrift Investment Board · Posted 4 days ago

Hybrid Washington, DC $169K – $197K Apply by Jun 11, 2026 Miscellaneous Administration And Program ISFJISTJ
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About the Role

The FRTIB is looking for a highly qualified and motivated individual to serve as a Supervisory Benefits Specialist (Division Chief). Special selection priority consideration will be given under the Career Transition Assistance program (CTAP) and the Interagency Career Transition Assistance Program (ICTAP) to well-qualified surplus or displaced candidates within the local commuting area.

What You'll Do

  • The major duties of the position are: Responsible to manage three quality assurance branches related to Participant and Beneficiary Services, Customer Service, Transaction and Mail Operation.
  • Independently manages three oversight branches and programs responsible for ensuring that oversight levels and methodologies align with the Quality Assurance Surveillance Plan and are fully coordinated with the Contracting Officer's Representative and the Program Manager.
  • Develops and implements strategies and proposals to identify and address current issues related to Thrift Savings Plan contractor oversight, including the various issues that are involved in administering program operations and policies.
  • Develops and establishes position descriptions, work plans and performance standards, and evaluates staff.

Requirements

  • U.S. citizenship is required.
  • All qualification requirements must be met by 06/11/2026.
  • Your application package will not be considered if it is missing any of the required documents listed under the "Required Documents" tab.
  • Failure to submit required documentation will impact your eligibility for this position.
  • If you have any concerns or questions regarding required documents, please contact FRTIB Operations (contact information is noted below in this announcement) prior to the closing date of this announcement.
  • Probationary Period.
  • One-year probationary period may be required.
  • Supervisory Probationary Period.
  • One-year supervisory probationary period may be required.
  • Selective Service.
  • If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law.
  • Background Suitability Investigation.
  • Continued employment is contingent upon satisfactory completion of a background investigation and the granting of a federal suitability or security clearance.
  • If selected, you may be offered tentative employment until the background investigation has been fully adjudicated.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 927a9cec-07ce-4c21-8b34-7c51dcc0baa1

Posted via USAJobs

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