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Supervisory Air Traffic Control Specialist (Support Manager)
Federal Aviation Administration · Posted 6 days ago
On-site Charlotte, NC $182K – $228K Apply by Jun 22, 2026 Air Traffic Control ESTJINTJISTJISTP Operations
Apply for this job → About the Role
Serves as a Support Manager in a terminal or en route facility, responsible for planning and directing the operations in the facility; or planning and directing multiple support activities for the facility such as training, quality assurance, traffic management, airspace and procedures, plans and programs, and other facility program areas.
What You'll Do
- →Directs a highly technical workforce that provides either air traffic control services and/or tactical and strategic support.
- →The work impacts the effectiveness and efficiency of the day-to day operations of the facility.
- →Work typically impacts the safe, orderly, and expeditious movement of aircraft as well as the efficient operation of segments of the aviation industry.
- →Provides training, coaching and guidance to subordinates and facilitates team building throughout area(s) of responsibility.
- →Integrates support resources with operational needs to maintain effective air traffic control service, and may work other than administrative shifts to meet this requirement.
- →Using measures of organizational performance, continuously reviews work processes to assure that results meet the agency's mission and the customer's needs, adds value to facility services, and are efficiently achieved.
- →Assigns and reviews work.
- →Plans work and sets priorities and schedules.
- →Approves leave; prepares schedules for completion of work; assigns work to subordinates based on priorities; evaluates work performance of subordinates ensuring equity of performance standards and ratings; gives advice on work and on administrative matters; Identifies and arranges for developmental and other training needs of subordinates.
- →Makes decisions on work problems presented by subordinates; hears and resolves group grievances and serious employee complaints; effects disciplinary actions; recommends/approves selections and transfers; recommends/approves awards.
- →Deals with labor representatives concerning workforce issues.
- →Adjusts staffing levels and work procedures to accommodate resource decisions made at higher levels.
- →Provides input to and contributes to the accomplishment of facility goals and objectives.
- →Serves as a member of the management team to improve organizational performance and to meet strategic goals.
Requirements
- ✓We are not accepting applications from noncitizens.
Personality Fit
Job ID: 8f65539b-dd9e-4b53-a653-a0045ba534e3
Posted via USAJobs