Job Listing
Supervisory Air Traffic Control Specialist, (MSS-3, Level 10), Support Manager
Federal Aviation Administration · Posted 74 days ago
Hybrid Auburn, WA $181K – $228K Apply by Jul 13, 2026 Air Traffic Control ESTJINTJISTJISTP Operations
Apply for this job → About the Role
Serves as a Support Manager in a terminal or en route facility, responsible for planning and directing the operations in the facility; or planning and directing multiple support activities for the facility such as training, quality assurance, traffic management, airspace and procedures, plans and programs, and other facility program areas.
What You'll Do
- →Directs a highly technical workforce that provides either air traffic control services and/or tactical and strategic support.
- →The work impacts the effectiveness and efficiency of the day-to day operations of the facility.
- →Work typically impacts the safe, orderly, and expeditious movement of aircraft as well as the efficient operation of segments of the aviation industry.
- →Provides training, coaching and guidance to subordinates and facilitates team building throughout area(s) of responsibilities.
- →Integrates support resources with operational needs to maintain effective ATC service, and may work other than administrative shifts to meet this requirement.
- →Using measures of organizational performance, continuously reviews work processes to assure that results meet the agency's mission and the customer's needs, adds value to facility services, and are efficiently achieved.
- →Assigns and reviews work.
- →Plans work and sets priorities and schedules.
- →Approves leave; prepares schedules for completion of work; assigns work to subordinates based on priorities; evaluates work performance of subordinates ensuring equity of performance standards and ratings; gives advice on work and on administrative matters; Identifies and arranges for developmental and other training needs of subordinates.
- →Makes decisions on work problems presented by subordinates; hears and resolves group grievances and serious employee complaints; effects disciplinary actions; recommends/approves selections and transfers; recommends/approves awards.
- →Deals with labor representatives concerning workforce issues.
- →Adjusts staffing levels and work procedures to accommodate resource decisions made at higher levels.
- →Provides input to and contributes to the accomplishment of facility goals and objectives.
- →Serves as a member of the management team to improve organizational performance and to meet strategic goals.
Requirements
- ✓We are not accepting applications from noncitizens.
- ✓No Positive Education Requirement.
- ✓As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements.
- ✓Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each Leadership and Management Dimension.
- ✓In lieu of providing a narrative response in the text box listed below each Leadership and Management Dimensions, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each.
- ✓Your work history examples should be specific and clearly reflect the highest level of ability.
- ✓Your answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided.
- ✓Your answers may be adjusted by a Human Resource Specialist as appropriate.
Personality Fit
Job ID: 9b11ff1e-80b8-4f69-b388-6479ef23a46e
Posted via USAJobs