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Senior Program Analyst (Systems Analysis) (Senior Case Management Specialist)
National Labor Relations Board · Posted 58 days ago
Hybrid Washington, DC $122K – $158K Apply by Aug 10, 2026 Management And Program Analysis ENTJINTJINTPISTJ Operations
Apply for this job → About the Role
This position is in the Office of the Chief Information Officer (OCIO), Enterprise Applications, Mission Systems Branch. The Branch is responsible for planning, developing, implementing, managing and supporting data processing, telecommunications, and information resources management systems for HQ and Field offices of the National Labor Relations Board (NLRB). This position is responsible for application development, operations and maintenance, information architecture and more.
What You'll Do
- →As an Senior Program Analyst (Systems Analysis) (Senior Case Management Specialist), GS-0343-13, your typical work assignments may include: Providing consultation services to the modernization development team and the customer community, advising on legacy system failures, technical debt, and prioritization of modernization efforts.
- →Gathering requirements and analyzing data, developing recommendations for resolving system inefficiencies, and preparing detailed statistical reports to track progress and identify areas for further enhancement.
- →Collaborating with officials from other organizational components within the agency to identify system deficiencies and recommend process improvements for legacy or modernized case management systems.
- →Developing guidelines, requirements, and training documentation to ensure that end-user operational guides are kept up to date.
- →Participating in the development and deployment of new systems or system updates, including performing system testing to ensure that all requirements are met, and programming deficiencies are eliminated.
- →Performing other duties as assigned.
Requirements
- ✓There is no substitution of education for experience for this position.
Benefits
- ★ALTERNATE APPLICATION INFORMATION Applicants may contact the Office of Human Resources.
- ★The National Labor Relations Board offers career opportunities that feature competitive starting salaries and the potential for performance-based increases, flexible hours, and the ability to achieve and maintain a balanced lifestyle.
- ★You will enjoy a range of comprehensive and competitive employment benefits that include Work/Life Balance Programs (Alternative Work Schedules, Employee Assistance Program, and the Childcare Subsidy Program), the Federal Employees Health Benefits (FEHB) Program, Flexible Spending Accounts, Life Insurance, Long-Term Care Insurance, Thrift Savings Plan, and the Transit Benefit Program.
Personality Fit
Job ID: 46b0c517-212f-4f8c-865e-da9d3c595a2c
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