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Senior Human Capital Specialist
Office of the Assistant Secretary for Administration and Management · Posted 23 days ago
Hybrid Salt Lake City, UT $133K – $187K Apply by Jun 24, 2026 Management And Program Analysis ENTJINTJINTPISTJ Customer Success
Apply for this job → About the Role
The Office of the Chief Information Officer (OCIO) serves as the IT hub of the U.S. Department of Labor. We develop, maintain and protect IT solutions and data across our 27 agencies to enable mission outcomes through technology and service. OCIO continually enhances federal IT and digital capability with a focus on cybersecurity and customer experience to serve America's wage earners, job seekers and retirees.
What You'll Do
- →This position will be in the Directorate of Administration, Business Management and Governance, the Division of Administration, the Branch of Human Capital for the Office of the Chief Information Officer (OCIO).
- →Major duties include but are not limited to: Develop policies, processes, and procedures pertaining to customer service administration.
- →Provide authoritative advice and recommendations in situations where guidelines and procedures do not exist and where there are differences of opinion and approaches among organization stakeholders.
- →Evaluate existing OCIO customer needs to advocate and champion OCIO business and strategic goals.
- →Maintain and monitor employee records, promotions, quality step increase recommendations, awards, corrective actions, employee development, training, counseling or termination of employees.
- →Help managers rate and reward employee performance by helping establish standards for such ratings and coordinates with other teams and supervisors to maintain supporting documentation.
- →Develop documentation for annual performance evaluations for self-evaluations.
- →Collaborate with HR staff in finding solutions to recruitment and selection problems arising from changes in work or environment which impacts jobs and employees.
- →Maintains close and continuing communication with management providing technical advice regarding HRC Employee and Labor Relations (ER/LR) activities, helps managers and HR staff with workforce planning and analysis, and related legal and regulatory requirements.
- →Advise top management in identifying, attracting, and retaining a diverse work force.
Personality Fit
Job ID: 405a531c-efde-4dcb-885c-2fbd5ee2b78c
Posted via USAJobs