Job Listing
Secretary (OA)
Veterans Health Administration · Posted 4 days ago
About the Role
This position is located within the Medicine Service Line at the Ralph H. Johnson VA Medical Center located in Charleston, South Carolina. The position performs duties to assist one individual, and in some cases, the subordinate of that individual, by performing general office work auxiliary to the work of the organization. The position is the principal clerical or administrative support position in the office, operating independently of any other such position in the office.
What You'll Do
- →Receives visitors and incoming calls, resolves problems of both general and specific nature and referring matters to appropriate staff on the basis of knowledge of the various organizational components and individual responsibility.
- →Personally takes care of many matters, including answering questions not requiring specialized technical/professional knowledge, either from personal knowledge or as available in the filing system.
- →Provides assistance for a variety of problems and inquiries which are received in person, telephonically, or by referral from other secretaries or receptionists in the organization.
- →Responds to requests for information and/or develops one-of-a-kind reports covering organizational or technicallyoriented matters when information is available in office records and/or files.
- →This duty requires the incumbent to know where material is located, which data is appropriate for inclusion and how to compile and present the information to satisfy the request.
- →Screens incoming correspondence for matters which can be acted on personally and takes necessary action.
- →Refers to supervisor those cases which the incumbent is aware supervisor will want to act on personally or be made aware of.
- →This correspondence may be of a sensitive or confidential nature to include medical records & information, personnel actions, committee or board findings, etc.
- →Drafts letters of acknowledgment, commendation, and reply to general inquiries not requiring a specialized knowledge of programs and projects under supervisor's control.
- →Signs routine correspondence of a non-technical nature in the supervisor's absence.
- →Reviews outgoing correspondence for format, policy conformance, and typographical and grammatical accuracy and ensures that all necessary background material is attached as circumstance requires.
- →Obtains information required by management from various sources within the VA, requiring a comprehensive knowledge of the VA's complex organizational structure.
- →Collects such information, presenting in its original form or editing and revising as necessary.
- →While reading incoming correspondence, determines that portion requiring personal attention or policy decision by supervisor.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
- ✓Applicants who refuse to be tested will be denied employment with VA.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Personality Fit
Job ID: 5aa86151-379f-4241-a093-f5fe62a12f28
Posted via USAJobs