Job Listing
SALES MANAGER (CUSTOMER SERVICE) NF-03 RFT (JAPAN-WIDE)
U.S. Marine Corps · Posted 1 days ago
About the Role
Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.
What You'll Do
- →Serves as the Sales Manager and is responsible for effective sales management practices within an assigned retail area or category.
- →Reports to the Assistant Store Manager, Store Manager, or Marine Mart Manager.
- →Responsible for personal and department sales goals.
- →Supervises all sales and merchant activities throughout the assigned retail area or category.
- →Works with the Operations Manager to ensure proper scheduling, staffing coverage and training of team members within the assigned sales area.
- →Plans and executes all corporate service and sales programs, product promotions and other events.
- →Proactively identifies opportunities to resolve customer problems and concerns.
- →Follows up with customers to ensure their problems are resolved.
- →Communicates any outstanding problem resolution issues with the Experience Manager.
- →Understands and articulates all MCX value stories, programs and promotions.
- →Strongly promotes the cultivation of MCX corporate culture, mission and core values at the store level and engages with all leaders and associates through conversations, modeling behaviors, supporting store team-centric initiatives and driving team member satisfaction.
- →Takes advantage of all training opportunities to develop selling skills in product categories.
- →Works with team members to develop their product knowledge within the category.
- →Remains committed to learning about the brands and products that we sell within the store.
Requirements
- ✓EVALUATIONS: See Duties and Qualifications
Benefits
- ★The Federal government offers a number of exceptional benefits to its employees.
- ★Benefits you get to enjoy while working at MCCS include but are not limited to: • Stability of Federal Civilian Service • People with passion for doing work that matters • Quality of Work Life Balance • Competitive Pay • Comprehensive Benefit Packages • Marine Corps Exchange and Base Facility Privileges
Personality Fit
Job ID: 2fadfaa5-5e4d-4608-b045-2bd7ed4f3b37
Posted via USAJobs