Job Listing
Retail Sales and Convention Specialist
U.S. Mint · Posted 135 days ago
On-site Washington, DC $85K – $158K Apply by May 27, 2026 General Business And Industry ENTJESTJ MarketingSalesOperationsCustomer Success
Apply for this job → About the Role
This position is located at US Mint,Office of the Director - Sales Operations Branch. As a Retail Sales and Convention Specialist, you will be supporting the Division by providing customer service analysis, and/or Sales and Marketing (SaM) product sales and program assistance. Functions covered by the position include: top-tier customer service operations, assistance, and analysis; vendor monitoring; support for the Mint headquarters kiosk and external sales events. .
What You'll Do
- →The following are the duties of this position at the GS-13.
- →If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.
- →Complete top-tier customer service operations, assistance, and analysis; vendor monitoring; support for the Mint headquarters kiosk and external sales events; oversight of external physical inventories; and/or sales outreach.
- →Responsible to assist in all merchandising and retail sales functions, including product setup and launch, inventory planning, control, and accountability.
- →Systematically collect, analyze and interpret numismatic marketing data.
- →Perform complex marketing planning and analysis, and associated functions that address critical agency priorities and objectives and strategic plans.
- →Develop and implement significant program strategies.
Requirements
- ✓All employees must wear face masks while on MINT property when required by CDC and Federal guidelines.
- ✓All newly appointed employees to the competitive (or excepted) service are subject to a probationary (or trial) period.
- ✓During this time, your performance, conduct, and suitability for continued employment will be evaluated.
- ✓You will not automatically convert to permanent status at the end of the probationary (or trial) period.
- ✓Your supervisor must affirmatively determine that continued employment is in the best interest of the Federal service.
- ✓If no certification is made before the probationary (or trial) period ends, your appointment will be terminated.
- ✓You are encouraged to actively engage with your supervisor, seek feedback, and understand role expectations.
- ✓Additional guidance and support will be provided during onboarding.
- ✓Public Trust - Background Investigation will be required.
- ✓Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
- ✓Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
- ✓If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
- ✓Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9.
- ✓Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
Benefits
- ★Our comprehensive benefits are very generous.
- ★Our benefits package includes: Challenging work, opportunities for advancement, competitive salaries, bonuses and incentive awards.
- ★Eleven paid holidays, 13 days of sick leave, and 13 to 26 days of vacation time each year.
- ★Access to insurance programs that may be continued after you retire.
- ★A wide choice of health insurance plans, coverage for pre-existing conditions, and no waiting periods.
- ★We pay a substantial amount (up to 75%) of the health insurance premiums.
- ★A retirement program which includes employer-matching contributions.
- ★Learn more about Federal employment by clicking on the benefits link below.
Personality Fit
Job ID: 5acf0ea6-39f8-43d2-912f-4f20066c32ea
Posted via USAJobs