Job Listing
Registered Nurse - Community Care Coordinator
Veterans Health Administration · Posted today
About the Role
The Kansas City VA Healthcare Network is recruiting for Community Care (CC) Registered Nurse (RN) Coordinator is responsible for executing a streamlined approach to receiving, triaging, and directing timely, coordinated care. The CC Coordinator possesses intimate knowledge of the internal referral care process, clinical review criteria, utilization management standards, clinical documentation requirements, community care regulations, and Veterans Health Administration standards and guidelines.
What You'll Do
- →The Community Care Registered Nurse Coordinator uses nursing knowledge and systems theory to assess, organize, facilitate, and guide Veterans through their full range of care options including internal/direct care in Veterans Affairs (VA) and care in the community.
- →The CC Coordinator serves as a liaison to both internal and community providers and is responsible for managing the care of the Veteran throughout the consult process.
- →Serves to support delivery of high quality, timely care to the Veteran receiving services in the community.
- →Assumes responsibility for the coordination of care focused on patient education, self-management, and customer satisfaction throughout the continuum of care.
- →Serves as a liaison to both internal and community providers and is responsible for managing the care of the Veteran throughout the consult process.
- →Participates in the unit/program level quality improvement process and initiatives as well as customer service programs.
- →Supports the medical center's mission to improve timely access to care, ensure Veterans who want to receive care in the community are referred and scheduled into the community, and support the delivery of high quality, timely care to the Veteran receiving community services.
- →Collaborates within the Office of Integrated Veteran Care (IVC) to triage Request for Services (RFS) to coordinate care processes defined by the IVC Field Guidebook to include developing a care coordination plan, reviewing medical documentation from community providers, communication of care coordination needs, and supporting the Veteran through the completion of the episode of care.
- →Evaluates outcomes of evidence-based decisions and practice changes for individuals, groups, and populations.
- →Manages the care of patients, while organizing and prioritizing patient care needs, and ensuring assigned tasks are completed.
- →Provides and directs others in Veteran/patient driven care that optimizes the patient's experience, satisfaction, and/or safety for a team of patients.
- →Maintains professional boundaries to protect patient vulnerabilities and act in the best interest of the patient.
- →Role models and displays ethical behavior.
- →Demonstrates knowledge over a wide range of job responsibilities, effectively communicating with individuals and groups to build a strong sense of teamwork and purpose.
Requirements
- ✓Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
- ✓All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
- ✓Applicants who refuse to be tested will be denied employment with VA.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Must pass pre-employment physical examination.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓You may be required to serve a probationary period.
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
Personality Fit
Job ID: ff09059b-a94b-4fb6-a333-2ab5148a6868
Posted via USAJobs