Job Listing
Registered Nurse - Community Care Coordinator
Veterans Health Administration · Posted 6 days ago
About the Role
The Western New York VA Medical Center is seeking a Registered Nurse to work Full Time as a Community Care Coordinator for the Care in the Community Team, located at the historic Buffalo VA Medical Center. The Community Care Coordinator - Registered Nurse is responsible for executing a streamlined approach to receiving, triaging, directing timely coordinated care, to assess, plan, implement, and evaluate the effectiveness of the Veteran's care.
What You'll Do
- →The Community Care Coordinator - Registered Nurse (RN) is responsible and accountable for all elements of the nursing process when providing and/or supervising direct patient care.
- →The RN will assume responsibility for the coordination of care focused on patient education, self-management, and customer satisfaction throughout the continuum of care by following procedures per established policies and guidelines.
- →The incumbent will use nursing knowledge and systems theory to assess, organize, facilitate, and guide Veterans through their full range of care options including internal/direct care in Veterans Affairs (VA) and care in the community.
- →The Community Care Coordinator will comply with VA-mandated processes and use of health information solutions that serve to assess, document, exchange, and track care coordination information.
- →He/she will utilize delegation of authority, if applicable, to function at their highest level of role performance and align high-quality care with key performance indicators to ensure practice standards meet patient care needs.
- →Core elements of performance include knowledge and active participation in the unit/program level quality improvement process and initiatives as well as customer service programs and fostering a safe and supportive environment conducive to the professional development of healthcare professionals.
- →Duties include but are not limited to: Influences care outcomes by collaborating with members of the interdisciplinary team.
- →Triage incoming referrals, discuss available care options, provide scheduling guidance, and be a resource within the service.
- →Guide Veterans through their full range of care options including internal/direct care in VA and care in the community utilizing a national standardized triage tool.
- →Serve as the liaison between ordering or referring VA providers and specialty care services by clinically triaging consults or referrals to confirm the appropriate care is requested and all necessary pre-work and tests are completed.
- →Comply with VA-mandated use of health information solutions that serve to store, exchange, and track referral care information.
- →Work collaboratively with the Office of Integrated Veteran Care (IVC) to triage Request for Services (RFS) to promote in-house service access.
- →Utilize delegation of authority to function at their highest level of role performance and align high-quality care with key performance indicators to ensure business practice standards meet patient care needs.
- →Contributes professional nursing perspective in discussions with the interdisciplinary team.
Requirements
- ✓Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
- ✓All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
- ✓Applicants who refuse to be tested will be denied employment with VA.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Must pass pre-employment physical examination.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓You may be required to serve a probationary period.
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
Personality Fit
Job ID: dbcb92da-509b-4fd3-a20c-755f5393b422
Posted via USAJobs