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Program Support Assistant (OA)

Veterans Health Administration · Posted today

HybridLake City, FL$41K – $53KApply by May 22, 2026Miscellaneous Clerk And AssistantISFJISTJ
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About the Role

This position reports to the Administrative Officer, Surgical Service. Program Support Assistant (OA) is responsible for planning, implementing, and evaluating administrative and technical support for multiple sections within Surgical Service. Provide information, submit requests or changes, and similar activities, as well as assemble and compile preliminary data for use by the Surgical Service staff. Scheduling and coordinating appointments for the section chiefs and directors as requested.

What You'll Do

  • Include but not limited to: Provide information, submit requests or changes, and similar activities, as well as assemble and compile preliminary data for use by the Surgical Service staff.
  • Manage reports, data, and performance indicators, including regular monitoring of the Electronic Action Required Report (EARR) and the appropriate distribution of encounter errors.
  • Responding to telephone calls, mail, and electronic mail daily.
  • Directing messages, visitors, and phone calls to appropriate staff members based on requests.
  • Typing memoranda; clinic cancellation requests; supply ordering; and, submitting work orders and other VA forms as necessary.
  • Scheduling and coordinating appointments for the section chiefs and directors of these programs as requested.
  • Coordinating auditorium space reservations, time, media equipment, handouts, guest presenters, Human Resources orientation, Veterans Canteen Services, and Facilities Management.
  • Maintain accurate up-to-date filing systems for quick retrieval for reporting needs.
  • Virtual: This is not a virtual position.
  • Position Description/PD#: Program Support Assistant (OA)/PD05907A

Requirements

  • You must be a U.S.
  • Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
  • In addition to the application and questionnaire, this position requires an online assessment.
  • The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work is usually sedentary, but it typically requires walking, standing and bending, and may require carry of light items such as books, papers, instruments, lap tops, and other similar materials.
  • Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
  • Note: Only education or degrees recognized by the U.S.
  • Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 16b92a19-d9cf-40ca-9cc5-76515108fa3e

Posted via USAJobs

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