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Program Analyst (Supervisor)

National Cemetery Administration · Posted 2 days ago

Hybrid Saint Louis, MO $77K – $119K Apply by Jun 19, 2026 Management And Program Analysis ENTJINTJINTPISTJ
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About the Role

This position is located at the NCA Scheduling Office in St. Louis, Missouri.

What You'll Do

  • The NCSO establishes eligibility for interment and schedules committal and memorial services at VA national cemeteries at the request of Veterans, their dependents, funeral homes, coroners, public administrators, and other stakeholders .
  • NCSO operates seven (7) days per week, 362 days per year.
  • The primary responsibility of the Eligibility Verification Division is determining eligibility for burial in VA national cemeteries at the time of need.
  • This includes determining eligibility for the remains of unclaimed individuals believed to be Veterans or eligible dependents of Veterans.
  • The Eligibility Verification Division also determines eligibility prior to the time of need through the Pre-Need benefit program, which facilitates the planning of burial arrangements in advance of need.
  • The Eligibility Verification Division also determines eligibility for the reimbursement of entities who purchase burial receptacles for the remains of unclaimed Veterans through NCA's Casket and Urn Reimbursement Program.
  • In addition to determining eligibility for burial in VA national cemeteries, the Eligibility Verification Division works with VA grant-funded state and tribal Veteran cemeteries, NCA Memorial Products Service, and other stakeholders to verify or establish eligibility for the provision of headstones or markers in other burial locations.
  • Work schedule: Required to work Monday through Friday, 8:00 am to 4:30 pm.
  • May include occasional weekends.
  • Due to the mission of the National Cemetery, the cemetery cannot be closed for more than 2 consecutive days at any given time.
  • Additionally, when a Federal holiday falls on a Monday or Friday, staff may be required to work on that holiday or a Saturday.
  • All staff is required to work Memorial Day and Veteran's Day each year.
  • Staff will be required to work overtime, weekends and holidays when necessary to meet the needs of the cemetery.
  • Occasionally staff may be called back to the facility to perform emergency overtime work.

Requirements

  • A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
  • PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S.
  • Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement).
  • Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S.
  • Department of Education.
  • Applicants can verify accreditation at the following website: http://www.ed.gov/admins/finaid/accred/index.html.
  • All education claimed by applicants will be verified by the appointing agency accordingly.
  • If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: c688fbec-693f-4c2f-adb4-b0a962a9e36d

Posted via USAJobs

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