Job Listing
Program Analyst Lead
National Cemetery Administration · Posted 56 days ago
Hybrid Saint Louis, MO $77K – $100K Apply by Aug 14, 2026 Management And Program Analysis ENTJINTJINTPISTJ
Apply for this job → About the Role
This position is located at the NCA Scheduling Office in St. Louis, Missouri.
What You'll Do
- →This is a bargaining unit position.
- →This position is represented by AFGE.
- →Please note that as provided for in the AFGE/VA Master Agreement the FIRST area of consideration for this position will be permanent employees of the local facility in which this position is being filled, the SECOND area of consideration will be employees at other VA facilities, and the THIRD area of consideration will be all other eligibles.
- →Determine eligibility of Veterans and others for interment in VA national cemeteries.
- →Assist supervisors in the Eligibility Verification Division in ensuring Program Analysts in the division have the necessary knowledge and skills to perform these tasks to agency standards.
- →Act as a subject matter expert on Public Law affecting eligibility for burial in VA national cemeteries, Title 38 of the United States Code, and Title 38 of the Code of Federal Regulations.
- →Communicate favorable determination by telephone to the requestor and schedules interments when required to do so according to NCSO policy.
- →Communicate unfavorable determinations (denials) by telephone to the involved funeral homes and to the next of kin by both telephone and by formal notification letters.
- →Act as a subject matter expert in the verification of time of need and/or pre-need eligibility for burial and the gathering of facts and data from Veterans, next of kin, and funeral homes and the verification of data through discharge documents and all other systems/sources available to NCSO Program Analysts.
- →Performs public outreach as needed.
- →Work schedule: Required to work Monday through Friday, 8:00 am to 4:30 pm.
- →May include occasional weekends.
- →Due to the mission of the National Cemetery, the cemetery cannot be closed for more than 2 consecutive days at any given time.
- →Additionally, when a Federal holiday falls on a Monday or Friday, staff may be required to work on that holiday or a Saturday.
Requirements
- ✓A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
- ✓PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S.
- ✓Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement).
- ✓Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S.
- ✓Department of Education.
- ✓Applicants can verify accreditation at the following website: http://www.ed.gov/admins/finaid/accred/index.html.
- ✓All education claimed by applicants will be verified by the appointing agency accordingly.
- ✓If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
Personality Fit
Job ID: 4098369a-4111-48c1-a0db-1e57d2eb1149
Posted via USAJobs