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Program Analyst

AmeriCorps · Posted 2 days ago

Remote United States $107K – $164K Apply by Jul 16, 2026 Management And Program Analysis ENTJINTJINTPISTJ
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About the Role

This is a full-time remote position in the Office of Data, Research, Evaluation and Measurement, Department of the Chief Program Officer. This virtual opportunity can be performed from any duty station. Pay will be determined based on the duty location of the position. Remote employees will receive the locality rate associated with the location of their remote worksite, typically the employee's place of residence. See the 'Additional Information' section for more remote work details.

What You'll Do

  • The Program Analyst (Business Analyst) is responsible for leading analysis and documentation supporting integration of transactional systems with the AmeriCorps Information Model (AIM) and AI-enabled modernization, leading enterprise-wide initiatives that integrate business processes, technology, data, and artificial intelligence.
  • This role ensures capabilities are implemented in a responsible, secure, and mission aligned manner to enhance decision-making and operational efficiency.
  • Duties include, but are not limited to: Leads the documentation of complex, cross-functional business processes using industry-standard methodologies (e.g.
  • BPMN, process maps, (SOPs), incorporating AI-assisted tools where appropriate.
  • Analyzes and documents current-state (AS-IS) and future-state (To-Be) business processes to identify inefficiencies, redundancies, and compliance gaps.
  • Supports development of end-to-end business process frameworks, identifying opportunities for automation, machine learning, and intelligent decision support.
  • Identifies process inefficiencies, risks, and opportunities for automation or improvement.
  • Recommend innovative solutions that integrate policy, process and data.
  • Evaluates impacts of proposed changes across stakeholders, systems, and governance structures.
  • Assesses organizational readiness and leads to change management strategies.
  • Conducts process performance analysis and supports data-driven decision-making.
  • Elicits, analyzes, and validates business and system requirements for analytics, data management, and AI-enabled solutions.
  • Translates business needs into functional and non-functional requirements, user stories, and acceptance criteria.
  • Builds consensus among diverse stakeholders including program staff and leadership.

Requirements

  • This job does not have an education qualification requirement.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 743f7224-c333-44a0-bf3e-0823c93a511c

Posted via USAJobs

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