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Pharmacist (Pharmacy Supervisor) - VISN 23 Clinical Contact Center
Veterans Health Administration · Posted 58 days ago
Remote United States $106K – $199K Apply by May 21, 2026 Pharmacist ISFJISTJ Customer SuccessHealthcare
Apply for this job → About the Role
The incumbent serves as a Pharmacy Supervisor within the VISN 23 Clinical Contact Center (CCC), functioning as an integral member of an interdisciplinary healthcare team. In this role, the Pharmacy Supervisor oversees and coordinates the delivery of high-quality pharmaceutical care across the VISN CCC. The employee provides leadership by directing and managing the activities of pharmacists, pharmacy technicians, and other support staff to ensure efficient, patient-centered service.
What You'll Do
- →Duties include, but are not limited to: Manages the day-to-day operations of the VISN CCC Pharmacy Service and serves as the immediate supervisor for the pharmacists and pharmacy technician supervisors.
- →Resolves personnel matters dealing with employees and union representatives in regard to employee-management concerns.
- →Approves or denies leave requests for the VISN CCC pharmacists and pharmacy technician supervisors based on workload needs.
- →This includes the addition of new tours of duty as needed.
- →Completes performance evaluations, recommendations for awards, and/or disciplinary actions for the VISN CCC Pharmacy Service staff and makes recommendations to the VISN CCC Pharmacy Chief or designee, when appropriate.
- →Acts as a liaison and point of contact between the VISN CCC Pharmacy Service and the facilities serviced.
- →Participates in the development and revision of VISN CCC Pharmacy Service policies, procedures, and training.
- →Responds to elevated patient inquiries, as needed, and ensures that customer satisfaction is achieved.
- →Prepares reports and documentation upon request from the VISN, VISN CCC Board of Directors or appropriate governance structure.
- →Arranges continuous improvement huddles for pharmacy staff as a means of communication and process improvement.
- →Serves as a backup with respect to any duties normally performed by GS-12 VISN CCC pharmacists.
- →Participates in meetings, conferences, and training programs relevant to the development and maintenance of the VISN CCC Pharmacy Service.
- →Promotes employee professional development through continuing education programs.
- →Works with the VISN CCC Pharmacy Service Chief to identify and plan relevant staff related development and educational programs.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
- ✓Applicants who refuse to be tested will be denied employment with VA.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Must pass pre-employment physical examination.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
Personality Fit
Job ID: 9dc5a367-f8c4-431a-8f14-9a4b3f7de866
Posted via USAJobs