Job Listing
Medical Support Assistant (Advanced)
Veterans Health Administration · Posted 51 days ago
Hybrid San Antonio, TX $50K – $65K Apply by May 27, 2026 Medical Support Assistance ISFJISTJ Marketing
Apply for this job → About the Role
Advanced Medical Support Assistant (AMSA) assigned to Inpatient Ward at the Audie Murphy VA South Texas Veterans Health Care System (STVHCS). The AMSA maintains effective communication with the patient, interdisciplinary team, VA medical centers (e.g., assist with communications during the inpatient; communicate with non-VA medical facilities; process secure messaging with the patient and team; notify patients of results; develop and manage a tracking system for follow up care, etc.).
What You'll Do
- →VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Total Rewards of a Allied Health Professional Duties include, but are not limited to: Inpatient and Eligibility, responsible for coordinating patient care by interpreting and verifying provider orders in accordance with VHA national scheduling guidelines.
- →Evaluating clinics and providers schedules to schedule Veterans' accurately and within the requested timeframe upon discharge from inpatient care.
- →Providing support, maintaining effective and efficient communication to the interdisciplinary teams, nursing staff, patients, family members, VA medical centers, and other agencies.
- →(e.g. assisting with communications during the inpatient to outpatient discharge; facilitate/process secure messaging with the outpatient clinics to ensure timely and appropriate scheduling of Veterans' for follow up care in different PACT clinics and other specialty clinics throughout the VHA, etc.).
- →Inpatient roster, morning report, G&L, critically ill listing, schedule of operations); Accurately processing all patient movements to include inter-ward transfers, discharges, return absent sick, authorized absents 96 hrs. pass; screens for administrative and medical documentation (i.e. advance directive screening note; organ donations screening notes; preregistration information).
- →Daily use and knowledge of the following programs to ensure the above duties are completed in a timely manner; CPRS, VISTA, VISTA Scheduling, VCM, Microsoft word, Microsoft teams, Morning Report, ICB, Message manager, and When to Work, and Outlook.
- →Work Schedule: Thurs - Monday 7:30-4pm or 8-4:30pm; Wed- Sun 7:30-4pm or 8-4:30pm must be flexible Weekends, Holidays, Off Tour or other Tours maybe added or adjusted based on the needs of the Agency.
- →Recruitment Incentive (Sign-on Bonus): Not Authorized.
- →Permanent Change of Station (Relocation Assistance): Not Authorized.
- →Telework: Ad-hoc only Virtual: This is not a virtual position.
- →Functional Statement #: 53753-F Permanent Change of Station (PCS): Not Authorized.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no education substitution at this grade level.
Personality Fit
Job ID: 37b04e3a-58cd-4a08-837a-dcc48f03086a
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