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Medical Data Clerk

Veterans Health Administration · Posted 9 days ago

Hybrid Richmond, VA $43K – $55K Apply by Jun 15, 2026 Miscellaneous Clerk And Assistant ISFJISTJ Engineering
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About the Role

The position is located in the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Mid-Atlantic Health Care Network (VISN 6), Central Virginia VA Health Care System (CVHCS), Richmond VA Medical Center within the Mental Health Service. The position has primary responsibility for the management of the PCMM software program for Mental Health Services at the CVHCS including the CBOCs and Fredericksburg Health Care Center.

What You'll Do

  • Major Duties includes (but not limited to): The PCMM is a complex, nationally implemented, stand-alone computer program that is designed to monitor and manage Mental Health Services throughout the VA system.
  • The integrity of the data within the PCMM system is extremely important to the management of the Mental Health Treatment Coordination (MHTC) within the Mental Health Service Line and is responsible for the integrity of Medical Center's significantly large PCCM database.
  • Works closely with Medical Center clinic support staff, clinical service chiefs, CBOC staff, as well as contract providers (when applicable), Decision Support System (DSS) staff, VISN staff, and Headquarters staff to maintain the integrity of this program and the data within.
  • Ensures the accuracy of the PCMM program through analysis and evaluation to ensure compliance with VHA PCMM, PACT, and Behavioral Health Interdisciplinary Program (BHIP) policies and guidelines and business rules throughout the VISN.
  • Serves as the facility subject matter and technical expert, with the ability to troubleshoot and resolve user issues.
  • Provides technical oversight of PCMM throughout the parent facility and substations.
  • Establishes, monitors, and maintains provider/clinic profiles, monitors panel sizes, oversees and corrects transmission errors, and reviews/rectifies incorrect patient assignments.
  • Establishes, defines and manages the PCMM team and positions set up for MHTC and specialty teams supervised by the Medical Center.
  • Electronically creates or modifies team and position settings, assigns provider user class/rights based on verified credentials, links the associated clinic, sets maximum panel sizes, programs clinical alert notification levels, and establishes preceptor to associate provider links.
  • Uses multiple assignment/re-assignment tools to move large groups of Mental Health Service patients to different teams and positions when changes become necessary.
  • Prepares national, VISN, and Medical Center level reports upon request (monthly, bi-monthly quarterly and yearly) using established and Association of Clinical Research Professionals (ACRP) AD HOC FILEMAN computer programming routines.
  • Collects, compiles, analyzes, and presents data regarding the integrity of the PCMM package and uses this analysis to prepare and develop PCMM program evaluation reports Applies analytical and evaluative techniques to identify, consider, and resolve issues or problems of a procedural or factual nature.
  • Prepares data or applicable hospital reports for review by management, including but not limited to PCMM reports, dual care reports, miscellaneous reports requested by local management, VISN service reports, and national reports.
  • Collects data, prepares data in appropriate formats for review by the Service Chief, and forwards reports in a timely manner to the requesting entity.

Requirements

  • You must be a U.S.
  • Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
  • In addition to the application and questionnaire, this position requires an online assessment.
  • The online assessment measures critical general competencies required to perform the job.
  • Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
  • A pre-placement physical examination is not required.
  • Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your probationary period period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
  • Note: Only education or degrees recognized by the U.S.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 5dd0af9a-1dfd-42aa-9ced-72ae67d3e798

Posted via USAJobs

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