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Management and Program Analyst

Veterans Benefits Administration · Posted 52 days ago

Hybrid Washington, DC $91K – $118K Apply by Aug 17, 2026 Management And Program Analysis ENTJINTJINTPISTJ
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About the Role

The incumbent will be responsible for increasing the change management activities in Education Service, which is vital to the mission of transitioning and sustaining the organizational transformation of the Digital GI Bill. The Management and Program Analyst (Change Management) is a member of the Program Integration Office for Education Service within the Veterans Benefits Administration.

What You'll Do

  • →Serves as a technical advisor in matters, issues, and questions pertaining to change management, advocate and liaison between VA, VBA, VACO business lines and EDU.
  • →Makes recommendations to the business lines that may influence VBA policy and may change the direction of the business line's strategic plan and implementation of the initiatives.
  • →Specific duties include: Design and implement organizational management studies, initiatives, or data gathering efforts, where the boundaries of the studies are extremely broad and difficult to determine in advance, i.e., the actual limits of the project are developed as the study proceeds.
  • →Work with stakeholders across organizations, functions and levels to build understanding and solve challenging problems, empower teams to move forward by developing metrics, measuring results, and integrating new methodologies into existing systems.
  • →Develop mechanisms for gathering or using existing quantitative and qualitative data to help stakeholders understand their customers; develop insights to inform decision-making, identify and scope problems; and embark on new research areas worth exploring through innovative methods.
  • →Review, evaluate, distill and synthesize data to uncover issues, identify trends and provide insights that drive organizational strategy.
  • →Make research findings relevant and impactful for design and action through a variety of formats such as insights, stories, videos, experiences and exhibits.
  • →Monitor and report on the status and progress of work, and update supervisor and leadership on work priorities, methods, and deadlines.
  • →Research, learn and apply a wide range of qualitative and/or quantitative methods to identify, assess, analyze and improve Education Service's effectiveness, efficiency and work products.
  • →Promotion Potential: Not Applicable Work Schedule: Full time, Monday through Friday, 8am- 4:30pm Compressed/Flexible: Available Telework: This position is eligible for situational (ad hoc) telework only.
  • →The selectee is required to report to the official duty station each scheduled workday.
  • →Telework may be approved only on a case-by-case basis with supervisory approval.
  • →Routine or recurring telework is not authorized for this position.
  • →Virtual: This is virtual position.

Requirements

  • ✓As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • ✓In determining if your employment advances the public interest, we may consider: Your performance and conduct; The needs and interests of the agency; Whether your continued employment would advance organizational goals of the agency or the Government; and Whether your continued employment would advance the efficiency of the Federal service.
  • ✓Upon completion of your probationary , your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • ✓You must be a U.S.
  • ✓Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Selected applicants will be required to complete an online onboarding process.
  • ✓Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.
  • ✓No Education Substituition

Benefits

  • ★Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more.
  • ★Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.
  • ★Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee.
  • ★VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service.
  • ★This credited service can be used in determining the rate at which they earn annual leave.
  • ★Such credit must be requested and approved prior to the appointment date and is not guaranteed.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 7acee0af-a3ad-42e8-94e6-a575f6143657

Posted via USAJobs

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