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Management and Program Analyst
Internal Revenue Service · Posted today
HybridAtlanta, GA$133K – $173KApply by May 20, 2026Management And Program AnalysisENTJINTJINTPISTJOperations
Apply for this job →About the Role
WHAT IS TAXPAYER SERVICES? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Vacancies will be filled in the following specialty areas: Taxpayer Services - Operations Support REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS
What You'll Do
- →The following are the duties of this position at the full working level.
- →If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.
- →Serves as an expert technical advisor in matters, issues, and questions pertaining to Operations Support and or assigned areas.
- →Identifies, develops, manages, and lead initiatives and policies to improve services provided by Operations Support.
- →Utilizes agile-centric methodologies when working with legacy and modernized IT applications and platforms.
- →Conducts briefings, presentations, risk assessments, white papers and prepares comprehensive reports and communications to keep executives, top-level managers and stakeholders advised of project plans, progress and changes and recommendations.
- →Represents the executive in contacts with high level IRS officials, representatives of other agencies and non-government organizations (e.g., Department of Treasury, Department of Defense).
- →In all such assignments, the incumbent effectively presents the view and decision of the Director when delegated the authority.
- →Establishes and maintains relationships and facilitates recurring technical exchanges with peers, executives, and/or other technical advisors in the various Business and Functional Operating Divisions.
- →Represents Servicewide interests and endeavors for the assigned project; functions as the resident expert relating to all aspects of project planning, execution, and implementation.
- →STANDARD POSITION DESCRIPTIONS (SPD): PD24315 Visit the IRS SPD Library to access the position descriptions.
Requirements
- ✓Probationary Period - A person who is required to go through a probationary period and then is transferred, promoted, demoted, or reassigned before he or she completes such period is required to complete the remainder of the probationary period in the new position.
- ✓Government Credit Card - Obtain and use a Government-issued charge card for business-related travel.
- ✓ADDITIONAL REQUIREMENTS SHOWN IN QUALIFICATIONS SECTION A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S.
- ✓Department of Education.
- ✓For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
- ✓FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements.
- ✓You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program.
- ✓It is your responsibility to provide such evidence when applying.
- ✓Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.
- ✓We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).
Benefits
- ★As a current IRS employee, you know the great benefits we offer.
- ★Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.
Personality Fit
Job ID: c5a69ef2-fc9a-430d-a642-da55b811c293
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