Job Listing
Lead Medical Records Technician (ROI)
Veterans Health Administration · Posted 1 days ago
Hybrid North Chicago, IL $56K – $73K Apply by Jun 12, 2026 Medical Records Technician ISFJISTJ Customer SuccessTrades
Apply for this job → About the Role
This position is located in the Health Information Management (HIM) Section of the Patient Administration Department at the Captain James A. Lovell Federal Health Care Center (FHCC) in North Chicago, IL. The MRT (ROI) reviews and processes requests for patient protected health information (PHI) provides direct customer service to the Veteran (or third party). An MRT (ROI) must possess expertise in all applicable Federal laws, rules, and regulations regarding release of health information
What You'll Do
- →The Lead MRT (ROI) position includes the following duties: Facilitates team or unit processes by working in collaboration with team members or employees to ensure that tasks are completed, that good working relationships among team members and with management are maintained, and that team priorities and goals, needs, and achievements are coordinated with management.
- →Performs lead functions over MRT (ROI) positions at the GS-4-6 grade levels.
- →Provides guidance and technical direction necessary for accomplishing the work of the unit or team.
- →Serves as work leader, assuring the work assignments of employees in the unit are carried out.
- →Distributes and balances workload and tasks among employees.
- →Assures the timely accomplishment of work assigned to the team.
- →Assures each team member has an integral role in developing the final product or providing the assigned service.
- →Communicates to the team the problem to be solved or program issues under review and coaches the team and/or individual team members in identifying the parameters of a viable solution.
- →Ensures the organization's "vision" is integrated into the team's goals, strategies, activity plans, and work products.
- →Ensures team members participate in both short-term and long-term planning stages of team projects.
- →Continually interacts with team members aimed at building consensus and to serve as negotiator and coach for coordination of team initiatives.
- →Trains team members in the accomplishment of tasks or projects.
- →Maintains current knowledge and answers questions from team members on procedures, policies, and directives.
- →Provides expert advice on specific tasks, procedures, and policies.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
Personality Fit
Job ID: 5bf018ff-98c2-4ca4-8ab3-2e5d3d2aadf8
Posted via USAJobs