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Lead Management and Program Analyst
Citizenship and Immigration Services · Posted 56 days ago
Hybrid Camp Springs, MD $107K – $140K Apply by Aug 19, 2026 Management And Program Analysis ENTJINTJINTPISTJ Operations
Apply for this job → About the Role
Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. As a Lead Management and Program Analyst, you will direct a cross-functional team, drive Salesforce product strategy, lead Agile development, conduct program analysis, engage stakeholders, and deliver solutions supporting OCON acquisition operations.
What You'll Do
- →Serve as the senior lead analyst and product owner, providing functional and technical leadership for a Salesforce platform supporting OCON acquisition operations.
- →Direct a diverse team of analysts, technical specialists, and developers, balancing workloads, fostering collaboration, mentoring staff, and ensuring effective execution of mission priorities.
- →Define and maintain the product vision and roadmap, apply Agile and Scrum methodologies, and drive continuous improvement initiatives to align system capabilities with evolving mission and regulatory requirements.
- →Conduct complex organizational and program analyses, evaluate business processes, validate data accuracy, and develop actionable recommendations to enhance acquisition mission performance and support executive decision-making.
- →Lead stakeholder alignment activities, facilitate transparent communication, negotiate competing priorities, and represent OCON in collaborative forums to ensure solutions meet strategic objectives and operational needs.
- →Maintain awareness of Federal Acquisition Regulation, DHS and USCIS policies, and IT standards, providing authoritative guidance to inform system strategy, product direction, and compliance with organizational and regulatory requirements.
- →Apply advanced Agile and Scrum practices to manage product development activities, including backlog management, sprint planning, user story development, and prioritization to optimize team performance and deliver mission value.
- →Identify opportunities for process improvements, recommend training and workforce development initiatives, and support performance management to strengthen organizational effectiveness and operational controls.
- →Prepare and deliver leadership briefings, reports, and recommendations regarding program performance, organizational risks, resource requirements, and future initiatives to inform executive decision-making.
- →Coordinate with technical teams and stakeholders to enhance system functionality, improve reporting capabilities, strengthen data accuracy, and guide the modernization of enterprise business solutions supporting acquisition operations.
Requirements
- ✓Conditions of Employment: You must be a U.S.
- ✓Citizen or U.S.
- ✓Residency Requirement: There is a residency requirement for all applicants not currently employed by U.S.
- ✓Citizenship and Immigration Services.
- ✓This residency requirement states that candidates must have, for three of the last five years immediately prior to applying for this position; (1) resided in the United States; OR (2) worked for the United States Government as an employee overseas in a Federal or Military capacity, OR (3) been a dependent of a U.S.
- ✓Federal or Military employee serving overseas.
- ✓Probationary Period: You may be required to serve a probationary period of 1 year.
- ✓EDUCATIONAL SUBSTITUTION: There is no educational substitution at this grade level.
- ✓Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S.
- ✓Office of Personnel Management guidance and U.S.
- ✓Office of Management and Budget plans and policies concerning hiring.
- ✓These authorities are subject to change.
- ✓Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.
- ✓Common definitions for hiring terms found in this announcement.
Benefits
- ★DHS offers competitive salaries and an attractive benefits package, including health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.
- ★Other benefits may include flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers.
- ★DHS is committed to employee development and offers a variety of employee training and developmental opportunities.
- ★For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service- connected disability rating of 30 percent or more.
- ★The Fair Chance to Compete for Jobs Act prohibits the Department of Homeland Security and its Components from requesting an applicant's criminal history record before that individual receives a conditional offer of employment.
- ★In accordance with 5 U.S.
- ★Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act.
- ★Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to our Staffing Helpdesk.
Personality Fit
Job ID: 12812362-4938-46ee-82ef-5f4e8c8040da
Posted via USAJobs