Job Listing
IT Specialist (Workplace Technology Administrator)
National Gallery of Art · Posted 17 days ago
Hybrid Washington, DC $144K – $187K Apply by Sep 21, 2026 Information Technology Management ENTJINTJINTPISTJ Operations
Apply for this job → About the Role
The National Gallery of Art welcomes all people to explore art, creativity, and our shared humanity. Millions of people come through our doors each year, with even more online, making us one of the most visited art museums in the world. Our renowned collection includes over 160,000 works of art, from the ancient world to today. Admission to the West and East Buildings, Sculpture Garden, special exhibitions, and public programs is always free.
What You'll Do
- →The Gallery's Digital Solutions division (TDS) reports to the Gallery's Treasurer and provides IT solutions, services and innovation.
- →This User Services (TDS-US) position supports enterprise-wide identity and access services, including multi-factor authentication (MFA) and single sign on (SSO), while managing end-user computing devices, configurations and access controls to ensure secure, reliable, and seamless user access to systems, applications and data.
- →Duties for this position include: End User Device Support - Provides operational oversight for enterprise endpoint management services, including the deployment, configuration, life cycle management and security of desktops and laptops – both Windows and Macintosh.
- →Develops and maintains endpoint management standards, oversees patch development, device provisioning, and leads endpoint modernization initiatives to ensure secure, reliable, end efficient end-user computing services.
- →Identity and Access support - Provides operational oversight and administration of the Gallery's enterprise identity and access management services by managing user identities, authentication, authorization, privileged access, and identity lifecycle processes.
- →Ensures secure, reliable, and efficient access to systems, applications, and data through the implementation of identity governance, access controls, Microsoft Entra ID, Active Directory, MFA, SSO, and related identity technologies while maintaining compliance with organizational security policies and standards.
- →Cybersecurity Support - Supports the Gallery's cybersecurity program by coordinating vulnerability management, supporting security assessments and compliance activities, monitoring cybersecurity metrics, and implementing continuous improvement initiatives to strengthen the security, resilience, and operational maturity of enterprise identity, access, and endpoint management services.
Requirements
- ✓Qualification requirements must be met by the closing date of the announcement.
- ✓For information on qualification requirements, see Qualification Standards Handbook for General Schedule Positions viewable on OPM Website.
- ✓It is your responsibility to ensure that you submit appropriate documentation prior to the closing date.
- ✓Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant experience as it relates to this job announcement.
- ✓Be clear and specific when describing your work history since human resources cannot make assumptions regarding your experience.
- ✓Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).
- ✓Your resume must include the dates of all qualifying experience (from month/year to month/year) and the number of hours worked/volunteered per week.
- ✓This position does not have an education requirement.
- ✓This employer participates in the e-Verify program.
- ✓Males born after 12-31-59 must be registered for Selective Service Maintain a Bank Account for Direct Deposit/Electronic Transfer Pass Pre-employment Background Investigation
Benefits
- ★Flexible Spending Accounts - https://www.fsafeds.com/ Health Insurance - http://www.opm.gov/insure/health/index.asp Leave - http://www.opm.gov/oca/leave/index.asp Life Insurance - http://www.opm.gov/insure/life/index.asp Retirement Program - https://www.opm.gov/retirement-services/
Personality Fit
Job ID: f19e8200-9ec2-481e-a73f-b3024f0f6e74
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