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IT Specialist (Sys Admin/Customer Support)
Military Treatment Facilities under DHA · Posted 16 days ago
Hybrid Tripler Army Medical Center, HI $80K – $104K Apply by Jun 30, 2026 Information Technology Management ENTJINTJINTPISTJ Customer Success
Apply for this job → About the Role
About the Position: This position is with the Defense Health Agency, located at Tripler Army Medical Center, Directorate of Resource Management, Information Management Branch, Honolulu Hawaii. Tripler Army Medical Center is a tobacco-free workplace. Tobacco products include, but are not limited to, smoking, smokeless tobacco, and electronic nicotine delivery devices.
What You'll Do
- →Deliver comprehensive Tier II technical support, troubleshooting, and tailored end-user training at Tripler Army Medical Center and affiliated units to rapidly mitigate operational disruptions and ensure maximum clinical system performance.
- →Execute critical information assurance and computer security protocols to safeguard sensitive patient data, while building, imaging, deploying, and configuring PC workstations, clinical systems kiosks, and specialized medical hardware.
- →Investigate and resolve complex Tier II hardware, software, and network issues, systematically analyzing critical system failures and executing rapid corrective technical actions to restore vital clinical systems functionality across the hospital.
- →Accurately document clinical systems help desk incidents and technical resolutions, maintains detailed logs, generates complex malfunction reports, and coordinates active IT support resources to guarantee high availability and system reliability.
- →Perform system administration utilizing Active Directory, DHCP, TCP/IP, and various Windows operating systems.
- →Configures network settings, manages clinical systems parameters, and maintains optimal OS and server connection configurations.
Requirements
- ✓For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications.
Personality Fit
Job ID: 861cfc69-5597-4260-8244-f7a549fd2db3
Posted via USAJobs